We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,915 reviews.
Stop damaging my parcels
28/06/13
No comment left by this customer.
28/06/13
picked up on time and delivered on time nice service thats why I use it,and looking forward to my next delivery.
28/06/13
Your service is second to none. Flexible, yet reliable. Five star for certain.
28/06/13
No comment left by this customer.
28/06/13
Great service
28/06/13
No comment left by this customer.
28/06/13
The parcel arrived safely in the US, on time & I tracked it on line. This & a good price, just what I wanted.
28/06/13
No comment left by this customer.
28/06/13
great service, go out of there way to help and exelent value thanks
28/06/13
Fast and easy service
28/06/13
Easy to use website, parcel collected and received promptly, well done.
28/06/13
Excellent
28/06/13
very good , the website is very easy to folow.
28/06/13
Took 8 days to finally arrrive in Holland, was expecting less than 5... what happened..???
28/06/13
No comment left by this customer.
28/06/13
No comment left by this customer.
28/06/13
All good! My only criticism is that you should include VAT on your quotes as we're not all business customers.
28/06/13
Easy smooth transaction, simple.
28/06/13
No comment left by this customer.
28/06/13
No comment left by this customer.
28/06/13
Very good thanks
28/06/13
Overall a seamless operation...very good.
28/06/13
Try to be more precise with the collection procedure, by fixing a time range when the driver calls by, making sure the sender is at home.
28/06/13
Excellent service, collected & delivered on time as booked, great price!!
28/06/13
Fast prompt and cheapest price. Very good. Operator very helpful. A+++++
28/06/13
Brilliant service, helpful staff -the easy way to ensure a package gets where it needs to be and on time
28/06/13
Collection and delivery on-time & no damage reported. Was collected by Citylink as arranged. AVOID P2G !!!
28/06/13
LOL, and thanks very much ;-)
excellant service
28/06/13
No comment left by this customer.
28/06/13
Good site,easy to use. Only slight complaint is that parcel force didn't deliver next day, but that's not your fault.
28/06/13
Thank you for your understanding in this matter.
the goods were collected & delivered to the correct destinayion
28/06/13
The pick up point was great - collected on time, but my delivery arrived one day late, which screwed up work plans
28/06/13
Our Response: On behalf of the courier concerned please accept our apologies for this.
Make the links for the labels in your emails actually work
28/06/13
No comment left by this customer.
28/06/13
collected and delivered on time
28/06/13
No comment left by this customer.
28/06/13
Good value, always on time and no qualms sameday London delivery. Can recommend.
28/06/13
Thank you and it's great to see you will be recommending us.
COURIER FAILED TO COLLECT ON SAID DAY - HAD TO CALL THEM TO RE-ARRANGE COLLECTION AS YOUR OFFICE WAS CLOSED AT 5.PM
28/06/13
Our Response: We have an online dedicated support team and as such do not close at 5pm.
Cheaper than everyone else and everything worked smoothly
28/06/13
Fantastic news, Thank you very much.
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
