We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,920 reviews.
No comment left by this customer.
04/07/13
easy service to use, good prices and all went very well thanks will be back :-)
04/07/13
No comment left by this customer.
04/07/13
No comment left by this customer.
04/07/13
courier came on time. no problem at all. very good. recommended!
04/07/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
04/07/13
PM 1929727 Unfortunately your next day delivery does not seem to exist, my package arrived 7 days late costing me earnings over £1200.00
04/07/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
We were unsure of whether it would be picked up a.m. or p.m. and by later in the day started to wonder if it would be picked up......thanks.
04/07/13
Happy Thank You
04/07/13
Text time of arrival for collection
04/07/13
Really happy with this service the 2nd time I've used them very good always quick and efficient. Will be using again thank you
04/07/13
No comment left by this customer.
04/07/13
Easy to use system. Parcel Force arrived on time. Was delivered within 5 day to France, which is not bad. Thanks.
04/07/13
Excellent service. Bedfordshire to Aberdeenshire next working day!
04/07/13
Driver need to be a little more patient when ring the bell only give me 20 sec to anwser, not happy! left table on drive
04/07/13
very satisfide with service fast well set up easy to use system
04/07/13
Very happy, everything was fast and straightforward. Only minor complaint is the printout of the label was too large. Thanks.
04/07/13
Excellent service, quick, easy and efficient.
04/07/13
No problems at all.
04/07/13
Good booking, no tracking available with Nightfreight, delivered 1 day later than expected
04/07/13
It would be good if it was possible to arrange a collection time slot. Also you should make the cost inc. vat more prominent
04/07/13
The parcel was not picked up until a day later than anticipated
04/07/13
No comment left by this customer.
04/07/13
No comment left by this customer.
04/07/13
Took 4 days instead of 1
04/07/13
No comment left by this customer.
04/07/13
No comment left by this customer.
04/07/13
No comment left by this customer.
04/07/13
No comment left by this customer.
04/07/13
Dx took 2 days to pick up the package and 3 more to deliver. Tracking was also poor
04/07/13
Cannot think of anything. Easy to use, good service and collected on time
04/07/13
No comment left by this customer.
04/07/13
parcel delivered on Monday only instead of Friday, was supposed to be next day delivery
04/07/13
No comment left by this customer.
04/07/13
Excellent website, easy to use, brilliant idea. Courier collected on time and delivered quickly.
04/07/13
No comment left by this customer.
04/07/13
Very good service. If i could have found out an estimated time, that would have been good.
04/07/13
No comment left by this customer.
04/07/13
Excelent service,fast and efficiant, thank you. Would recomend to a friend
04/07/13
No comment left by this customer.
04/07/13
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