We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,631 reviews.
Everything was spot on! So glad that you guys are out there! Many thanks!
13/07/13
And we are so glad customers like you are out there :-
Great service, driver brought the label etc, so easy. Thank you
13/07/13
great services just lagging on the tracking ! otherwise will use again.
13/07/13
Great service, really easy to use.
13/07/13
Simple cheap and absolutely brilliant.
13/07/13
All good keep up the good work :)
13/07/13
perfect
13/07/13
no comment
13/07/13
I still don't know if my item has been delivered ! Sick of the fact I can't call anyone! Only email. Will not use P.monkey again.
12/07/13
Our Response: If you click on the green tracking globe you will see all the information you need. Sorry you feel that way but thanks for the two orders you made with us this year.
Super parcel monkey
12/07/13
no comment
12/07/13
no comment
12/07/13
Easy to use website with well thought out and useful features and functions.
12/07/13
first time that i have used a courier was pleased with the service
12/07/13
Thank you for making your first booking with us and please come back soon :-)
The customers service agent was polite and sorted the problem efficiently
12/07/13
no need to do anything. there is an occasional mistake, but they are rectified quickly.
12/07/13
no comment
12/07/13
Very pleased, thank you.
12/07/13
no comment
12/07/13
no comment
12/07/13
no comment
12/07/13
I originally tried to complete the transaction on my tablet. I went through all the details and when I clicked complete it failed!
12/07/13
Parcels collected on time by helpful happy staff, great service as usual
12/07/13
I'm very pleased with the job concerned - a tricky collection in a sense, but very safely satisfactorily and cost-effectively carried out!
12/07/13
Excellent service. Thanks.
12/07/13
it must of got there by time machine it was so fast
12/07/13
LOL :-)
very easy to use
12/07/13
No comment left by this customer.
12/07/13
I was unable to print off the customs pro forma invoice.
12/07/13
No comment left by this customer.
12/07/13
Solid service, no real complaints however the number of steps and emails that were involved was a bit much
12/07/13
fast efficient service. really impressed, thanks
12/07/13
Our Response: So it should have been 5 stars then!! ;-)
thanks
12/07/13
Your service is sublime! The guy who collected the books was very pleasant and helpful too! Look forward to dealing again with you soon.
12/07/13
Fantastic news, Thank you very much.
No comment left by this customer.
12/07/13
No comment left by this customer.
12/07/13
Just as it should be. Thanks
12/07/13
Easy to use website, friendly and helpful driver. Great value!
12/07/13
Easy website, efficient collection. Good to have the access to different couriers in one place
12/07/13
The boxes arrived on time, but one of then was slightly damaged. Fortunatley the contents seems to be undamaged on this occassion.
12/07/13
Our Response: Good to hear and thank you very much for your booking.
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