We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,920 reviews.
Easy to follow instructions. Efficient pick up and delivery. Thank you
06/07/13
Great value, clear and concise user instructions, professional.
06/07/13
Promised 5-7 day delivery and it hasn't arrived after 15 days.
06/07/13
no comment
06/07/13
Very good but almost missed the pick up man because he didn't wait very long. I understand he he's busy though, I'm not a morning person =P
05/07/13
no comment
05/07/13
perfect service- well done!
05/07/13
parcel was lost costing me money and my postings on the ticket service were ignored. won't use again.
05/07/13
no comment
05/07/13
Fantastic efficient and quick service both times!
05/07/13
The parcel was not collected as promised. The carrier said parcel monkey frequently makes these promises. Dissppointed at breach.
05/07/13
Nice simple system, works every time, good price and picked up every time - thanks
05/07/13
Easy to set up easy to use would use again
05/07/13
Such an easy-to-use, straightforward service. Very happy with my Parcel Monkey experience!
05/07/13
Did exactly as you said you would, thanks
05/07/13
First collection stated nobody was in but that was not true. Did the courier knock? Also there was a mobile number to call if required.
05/07/13
no comment
05/07/13
no comment
05/07/13
A1
05/07/13
Thanks, very prompt and professional service to Kenya.
05/07/13
no comment
05/07/13
No comment left by this customer.
05/07/13
Easy to arrange. Collected as requested. Good service
05/07/13
it would be good to get a notification when item delivered
05/07/13
No comment left by this customer.
05/07/13
Excellent service I will always send my larger parcels with u.
05/07/13
No comment left by this customer.
05/07/13
No pickup (I stayed in all agreed day)-driver says 'collection attempted-parcel not available'. Not true. Leicester office helpful next day.
05/07/13
The whole process was very easy to use, will def use again!
05/07/13
very good
05/07/13
The parcels were delivered fast and were handled carefully. None of the items inside were damaged
05/07/13
No comment left by this customer.
05/07/13
No comment left by this customer.
05/07/13
No comment left by this customer.
05/07/13
No comment left by this customer.
05/07/13
Awesome service. I would like you to advertise the prices inclusive of VAT right away as it is more accurate on what you would spend
05/07/13
No comment left by this customer.
05/07/13
Very efficient reliable service
05/07/13
First time use. Need to have efficiancy with our deliveries and found Parcel Monkey to be 1st class.
05/07/13
First time with ParcelMonkey and delivered first time - I'm impressed so far, lets hope it is always this good !
05/07/13
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