We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,631 reviews.
No comment left by this customer.
14/07/13
fantastic. i was pleasantly surprised. well done
14/07/13
Parcel Collected as Per my Booking by Polite Collection Driver & Next Day Delivery as Per my Booking. 10/10 Perfect Thanks !
14/07/13
The only thing that could be improved is the time it take for the parcel label to come through, otherwise an excellent service.
14/07/13
No comment left by this customer.
14/07/13
Very good service only use city link courier they are the best well done
14/07/13
Collection was at a very reasonable time of the day,quick,easy & efficient hand over,polite courier. Quick delivery to the destination.
14/07/13
No comment left by this customer.
14/07/13
Reasonably priced, reliable service. Will definitely be using Parcel Monkey again!
14/07/13
What a joke, heavy item thrown over my back gate and smashed into pieces would never use your service again!
14/07/13
Very good,perfect delivery.Thank You!
14/07/13
always fantastic service
14/07/13
*****
14/07/13
Collected and delivered promptly
14/07/13
Very good thank you. Parcel collected and delivered according to schedule and will definitely use website again *****
14/07/13
I don't like having to pay so much to insure. It makes me think it is not safe sending with you if insurance is that high!
14/07/13
Great service once again.Thanks
14/07/13
Collection was on time & delivery was prompt; however, the driver refused to sign the collection slip I had printed out: rather rudely too!
14/07/13
No comment left by this customer.
14/07/13
Everything that was asked for was delivered will use you again , many thanks
14/07/13
I need to send bikes by courier, the box is 135cm x 20cm x 75cm sometimes I get a quote sometimes not, yet City Link will carry them..
14/07/13
no fuss collection and the recipient was pleased as well
14/07/13
No comment left by this customer.
14/07/13
Excellent as always
14/07/13
Competitive prices and collected and delivered on the days specified. I have used Parcel Monkey a few times now. Highly recommended.
14/07/13
No comment left by this customer.
14/07/13
No comment left by this customer.
14/07/13
Collected parcel a day late, no contact, no apology
14/07/13
excellent service, picked upo and delivered when said they would
14/07/13
Parcel was delivered to neighbour, but no card left, had to spend time on phone working out where it was
14/07/13
Very easy transaction. Delivery and collection as described.
14/07/13
The item you delivered on my behalf arrived broken. This has not happened when I have used other courier companys. It will cost me to repair
14/07/13
keep up the good work :)
14/07/13
Perfect! Even better than I had expected. Collected in the afternoon delivered by next day in the morning. :-)
14/07/13
No comment left by this customer.
14/07/13
good service, will be using for any future requirements
14/07/13
Everything so well explained, and so easy to follow. Very very good!
14/07/13
No comment left by this customer.
14/07/13
Very good service, City Link courier turned up as planned and delivery went smoothly.
14/07/13
did exactly what i needed
14/07/13
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