We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,920 reviews.
as always, brilliant, first class, perfect service, Well done!
07/07/13
Fantastic service, fast and secure many thanks
07/07/13
Quick pickup and delivery, great tracking setvice on website, very reassuring
07/07/13
no comment
07/07/13
Excellent service great tracking system I knew what was happening start to finish
07/07/13
no comment
07/07/13
Extremely quick delivery and good price too :-)
06/07/13
no comment
06/07/13
The driver was very polite and efficient and would recommend your service.
06/07/13
Very happy
06/07/13
no notification of collection meaning first collection was missed within minutes
06/07/13
All good exect the fact that you didn't call before delivering like requested
06/07/13
not delivered yet no tracking info available!
06/07/13
No comment left by this customer.
06/07/13
No comment left by this customer.
06/07/13
I am usually very happy with parcel monkey. The courier arrived as planned, a very pleasant man. I had pre booked a large heavy parcel of 25
06/07/13
no comment
06/07/13
A1 as per, don't get better than this.
06/07/13
No comment left by this customer.
06/07/13
no comment
06/07/13
Lost the very first parcel I sent via your service.
06/07/13
no comment
06/07/13
no comment
06/07/13
Gave a competitive quote for sending my parcel, easy to arrange and collected and delivered on time by City Link. Not a bunch of Monkeys!
06/07/13
Arrived at a very convenient time, not too late-not too early. Freindly and efficient service. 5*!
06/07/13
Easy to use. Good service. Very good value for money.
06/07/13
Confused about labels - didn't know you'd bring a bag- confirmation email could tell cuts thid
06/07/13
Your service in U.K very good. Sadly service in Cuba very poor--beyond your control.Can you improve Cuba???
06/07/13
no comment
06/07/13
no comment
06/07/13
no comment
06/07/13
Brilliant service will use again.
06/07/13
excellent service right from booking on line to customer receiving the parcel.
06/07/13
EXCELLENT SERVICE
06/07/13
Great choice of delivery options, reasonably priced and informative. Notification of am or pm pick up time for parcel wld be better. Thank u
06/07/13
no comment
06/07/13
option to request pic up time of parcel would be nice.
06/07/13
The package company didn't deliver on the day they said they would, and just brushed us off..
06/07/13
Pickup early afternoon. Missing 2 hour time slot SMS/call. Tracking upto delivery would also be appreciated.
06/07/13
no comment
06/07/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
