We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,637 reviews.
As soon as we find a better alternative we'll stop using Parcel Monkey, and recommend others do the same
24/09/13
No comment left by this customer.
24/09/13
The parcel was picked up Friday and I expected it to be delivered Monday but didn't arrive till Tuesday.
24/09/13
Collection was on time, deivery was on time, service was exactly as expected.
24/09/13
No comment left by this customer.
24/09/13
Parcel arrived when expected, excellent service
24/09/13
Though you state delivery before 17:30 the courier arrived at 19.30. Therefore next day delivery failed. Second aattempt was better :)
24/09/13
I havent received my parcels yet
24/09/13
my experience from a few weeks ago was appaling. My parcel was destroyed in transit. When I tried to seek compensation I got the run around
24/09/13
No comment left by this customer.
24/09/13
No comment left by this customer.
24/09/13
It would be helpful to have a specific time slot for collection.
24/09/13
No comment left by this customer.
24/09/13
excellent service
24/09/13
No comment left by this customer.
24/09/13
You are one of the few companies to offer deliveries to the Highland regions of Scotland. Good work!
24/09/13
Great service and much cheaper than royal mail, will definately use your service again.
24/09/13
No comment left by this customer.
24/09/13
No comment left by this customer.
24/09/13
No comment left by this customer.
24/09/13
No comment left by this customer.
24/09/13
No comment left by this customer.
24/09/13
very efficient, fantastic!
24/09/13
The parcel was detained at customs and there were extra costs of £50 to remove it.
24/09/13
No comment left by this customer.
24/09/13
No comment left by this customer.
24/09/13
Top Banana
24/09/13
Nightfreight driver could not access the delivery data I entered on the ParcelMonkey order form leading to delivery problems :-(
24/09/13
YOU DID NOT COLLECT WHEN YOU SAID YOU WOULD. DISGRACEFUL.
24/09/13
No comment left by this customer.
24/09/13
Brilliant as always - many thanks!
24/09/13
always good, efficent and on time
24/09/13
No comment left by this customer.
24/09/13
Very fast and easy service to use ! Thanks
24/09/13
Excellent services as usual
24/09/13
No comment left by this customer.
24/09/13
good service and price
24/09/13
thank you
24/09/13
Excellent service
24/09/13
great service from internet to collection and final delivery no problems well done will recommend your service to friends and family
24/09/13
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