We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,008 reviews.
This is the second time I have had an item damaged in1 of your vans wen out 4 delivery. Driver found the piece of item broken off in van!
18/09/13
great
18/09/13
It would have been nice to have had an idea of pick up time on the day of collection
18/09/13
very good service, picked up promptly, would highly recommend
18/09/13
No comment left by this customer.
18/09/13
Service was easy to use and fast collection
18/09/13
No comment left by this customer.
18/09/13
Your service is first class
18/09/13
Very impressed with your service thank you
18/09/13
Did exactly what they advertised, got exactly what I paid for, will use again
18/09/13
Excellent service, quick reliable and very good value for money. Will definitely use them again.
18/09/13
From booking to collection, very easy process and a variety of services to choose. Great!
18/09/13
i got a £300 dressing table delivered with your company, when it arrived all 4 legs had snapped off. ridiculously poor service, appalled.
18/09/13
Competitively priced, good service...
18/09/13
No comment left by this customer.
18/09/13
Fantastic service. Good price and everything explained and handled great.
18/09/13
Driver arrived on specified date. All paperwork and intructions were easy to follow. Low cost which is great.
18/09/13
No comment left by this customer.
18/09/13
We are very happy with the 'whole' Parcel Monkey experience.
18/09/13
No comment left by this customer.
18/09/13
Fast and efficient as always, thanks
18/09/13
No comment left by this customer.
18/09/13
As usual excellent service, keep up the good work!
18/09/13
No comment left by this customer.
18/09/13
No comment left by this customer.
18/09/13
When I got the "you have one collection today" email. It said I needed a label printed, but I opted for no label service. That worried me.
18/09/13
Top Service Yes Yes
18/09/13
Excellent service, would recommend to everyone.
18/09/13
I am being charged extra for parcels that are overweight but not refunded for parcels that are under. You service is a scam.
18/09/13
great service again
18/09/13
I am very happy with the level of sevice and can't think of any improvements at the moment
18/09/13
No comment left by this customer.
18/09/13
No comment left by this customer.
18/09/13
your service was cheap and well put together!
18/09/13
Somehow you provide this service at a reasonable cost compared to my local courrier.He moans you up to no good.
18/09/13
No comment left by this customer.
18/09/13
Would be good if you can specify a pickup time slot, even if it's two, i.e AM or PM
18/09/13
Perfect way to send your parcel
18/09/13
Great service as always, by the way u guys should add Yodel and Hermes to your courier list. That would be great PLUS for u guys!!!!
18/09/13
no comment
18/09/13
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