We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,642 reviews.
spot on
11/11/13
Thank you very much.
No comment left by this customer.
11/11/13
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11/11/13
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11/11/13
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11/11/13
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11/11/13
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11/11/13
Collected on day listed but a 12 hour waiting-in slot from 8am to 8pm is a bit tricky when you work
11/11/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid. Why not take your item to work and have it collected from there?
No comment left by this customer.
11/11/13
Spot on
11/11/13
No comment left by this customer.
11/11/13
Great service, as always, many thanks.
11/11/13
Collection and delivery was excellent if I had to give any feedback it would only be to say that a text message to confirm a time for both w
11/11/13
Difficulty in putting long addresses into the details. Bigger fields required otherwise a good service
11/11/13
No comment left by this customer.
11/11/13
Thanks! perfect service
11/11/13
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11/11/13
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11/11/13
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11/11/13
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11/11/13
Thank you a very good service.
11/11/13
No comment left by this customer.
11/11/13
Great service but would be great to get a text saying when roughly to expect the collection.
11/11/13
Straightforward procedure. Collected as planned and received promptly and securely. Good job.
11/11/13
Excellent service and quick processing would certainly use again!!
11/11/13
Fantastic news, Thank you very much :-)
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11/11/13
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11/11/13
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11/11/13
none
11/11/13
I paid for next day and it turned up 2 days later .. Droped me right in the **** !! Thanks guys keep up the good work !
11/11/13
No comment left by this customer.
11/11/13
good job
11/11/13
Thank you very much.
No comment left by this customer.
11/11/13
Still not collected.
11/11/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
No comment left by this customer.
11/11/13
Very easy site to use
11/11/13
my item arrived totally broken PLEASE CONTACT ME ASAP ON 01709 326058 XXTYVVM XX
11/11/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
perfect. I don't select the parcel monkey option as you sent 2 different firms for my 2 parcels. inconvenient
11/11/13
Service was good, still think that for a parcel that costs 12.90Euros the other direction it was far too expensive.
11/11/13
No comment left by this customer.
11/11/13
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