We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,009 reviews.
No comment left by this customer.
04/11/13
No comment left by this customer.
04/11/13
Excellent service, arrived swiftly.
04/11/13
I can not track the order line at all and I dont know if it has been recieved yet or not.
04/11/13
Our Response: Full tracking is available via the green globe icon next to the order in question when viewed from your account.
Nice pickup chap and item arrived at customer very quickly I will use your service again
04/11/13
quick reliable service and half the price I was quoted at my local Post Office
04/11/13
Brilliant news!!
No comment left by this customer.
04/11/13
very good service
04/11/13
No comment left by this customer.
04/11/13
Excellent service as always - a reliable pick-up, and a friendly driver!
04/11/13
No comment left by this customer.
04/11/13
Excellent very great service. Highly recommend Parcel Monkey.
04/11/13
Thank you and it's great to see you will be recommending us.
I like Parcel Monkey service. Drivers are always helpful. And customer service is great - always happy to help. :) 5 stars!
04/11/13
Thank you very much :-)
Excellent service as usual!
04/11/13
The service was excellent and I passed on information to the Photographic Alliance of GB to use in the future
04/11/13
Good job done once again.Thank you.
04/11/13
No comment left by this customer.
04/11/13
great, thanks!
04/11/13
The parcel was not colected on time and when i called about it, i was told the driver still had 70!!! deliveries to go!
04/11/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
No comment left by this customer.
04/11/13
Nothing to improve on, a very easy quick painless process... Perfect.
04/11/13
Still waiting for a reply ref my complaint.not impressed at all.
04/11/13
No comment left by this customer.
04/11/13
all fine, many thanks. Maybe a Tracking facility?
04/11/13
No comment left by this customer.
04/11/13
No comment left by this customer.
04/11/13
No comment left by this customer.
04/11/13
Parcel delivered fast! BUT your website extemely slow & a little confusing filling boxes in for price, weight etc =/
04/11/13
great service, pick up and delivered on time
04/11/13
No comment left by this customer.
04/11/13
No comment left by this customer.
04/11/13
The courier was 2 days late in picking up the parcel after the receipt said the next day
04/11/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
Never have a problem, they always say theey will come and they always do!
04/11/13
delivered promptly, no problems.
04/11/13
Fantastic news, Thank you very much :-)
Good service. Person collecting was efficient and helpful.
04/11/13
No comment left by this customer.
04/11/13
Hi Good service, but your emails are slow comming, I did not get the receipt for the driver to sign until the morning of the delivery.
04/11/13
I still havent recieved my order a week later!!!!!!!!!!!!!
04/11/13
Our Response: On behalf of the courier concerned please accept our apologies for this. If you contact our support team via your account they will look into this problem further for you but once again sorry.
No complaints. Courier was very polite!
04/11/13
Brilliant!!
Excellent all round
04/11/13
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