We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,966 reviews.
Easy collection and delivery when stated
12/12/13
No comment left by this customer.
12/12/13
Collection was fine but I was unable to track delivery online. Had to ring Call Centre to confirm delivery.
12/12/13
Collected and delivered within the time slot needed
12/12/13
No comment left by this customer.
12/12/13
No comment left by this customer.
12/12/13
v good
12/12/13
Item still not picked up. Pushed around different phone numbers & rearraged but still nothing!
12/12/13
Thank you for the transfer of my staff. everything was on time.
12/12/13
Good Service Thanks
12/12/13
no comment
12/12/13
parcel wasnt collected until 5 days after arranged, technically Courier to blame, they were awful!!
12/12/13
All was excellent with delivery only thing was I struggled to track with the PM track number
11/12/13
no comment
11/12/13
no comment
11/12/13
The web instuctions were not clear for offsite collection to one's home delivery. Driver attached labels would be an improement.
11/12/13
no comment
11/12/13
no comment
11/12/13
excellent service as always recomended 5******
11/12/13
Courier collected from me as promised; delivery driver didn't give up on the hard-to-find address but phoned for help - many thanks !
11/12/13
you were great
11/12/13
no comment
11/12/13
Parcel got there, but certainly wasn't next day!
11/12/13
no comment
11/12/13
was very pleased with the service, picked up the item nice and early and was delivered early the next day, perfect
11/12/13
no comment
11/12/13
Fantastic - very quick and reasonably priced! Would recommend.
11/12/13
excelent service spot on
11/12/13
Excellent service
11/12/13
no comment
11/12/13
Service was v good.
11/12/13
I found this service to be very good and easy to use. I will be using them again! good job!!
11/12/13
Took day of work stayed at home all day. No collection. No message Only collected following Monday with no communication to say deferred
11/12/13
Driver did not show up today to pick up 3 parcels - I was spending £200 a week with Parcel Monkey but this business is now with another courier
11/12/13
No comment left by this customer.
11/12/13
No comment left by this customer.
11/12/13
No comment left by this customer.
11/12/13
Parcel picked up by Parcel Force on the day chosen and parcel traced to destination online. Good job
11/12/13
I was a bit worried about the items being picked up as the sender said he left the parcels outside his door at 5am,but turned up safely
11/12/13
No comment left by this customer.
11/12/13
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