We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,055 reviews.
1775134 is the order number, they were collected on the 23rd, and still havn't been delivered.
31/12/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
Very easy to organise, got a good rate and my parcel was delivered the next day (in time for Christmas). Very pleased - thank you!
31/12/13
Fantastic news, Thank you very much :-)
The only confusion I had was with where it had been delivered as it said Reading satellite depot.
31/12/13
your driver came to collect the parcel at 6.30 pm. Who is working att his time, we work from 8 am till 5 pm. nobody has been since to collex
31/12/13
Very simple transaction and simple pricing structure, cheers!
31/12/13
Very Good service, parcel was delivered within two working days over the Christamas Period.
31/12/13
Fantastic news, Thank you very much :-)
no comment
31/12/13
no comment
31/12/13
no comment
31/12/13
Excellent services
31/12/13
no comment
30/12/13
the service i receive was excellent and i have recomended you to others. i would definately use you again when required
30/12/13
Thank you and it's great to see you have been recommending us.
no comment
30/12/13
no hitches, no hold ups and parcel delivered the next day! what more could I ask for? thanks so much
30/12/13
no comment
30/12/13
fast, effective and efficient business
30/12/13
no comment
30/12/13
Excellent service once again.
30/12/13
Pay with paypal for service again only problem using card as dont always have money on card
30/12/13
no comment
30/12/13
I was very happy with the service you provided the parcel was delivered the next day as promised will deffo use you again. Thank you
30/12/13
I was pleased with the service and will consider it again thanks
30/12/13
Brilliant news!!
no comment
30/12/13
The address I entered was for Arab emirates, you sent it to Germany. Contact me ASAP
30/12/13
Our Response: I am sorry to read that. Please contact our dedicated online support team via your account who will look into this for you.
no comment
30/12/13
Parcel force still haven't delivered - next day turning into next week service from them
30/12/13
Our Response: Tracking shows 24-12-2013 13:21 Milton Keynes Depot Address problem - unable to locate premises. The item is out for delivery once again though.
Easy to use and collected on time.
30/12/13
Very quick and reliable international service, thank you!
30/12/13
all is well,thank you
30/12/13
Service was excellent to Egypt, over Xmas, in 5 days. Disappointed that the carrier in Egypt asked my family for 80 Egyptian Pounds !
30/12/13
No comment left by this customer.
30/12/13
Very easy efficient service to use. I would recommend them to anyone.
30/12/13
Thank you and it's great to see you will be recommending us.
The parcel hasn't been collected!
30/12/13
Our Response: On behalf of the courier concerned please accept our apologies for this. If you contact our support team via your account they will look into this problem further for you but once again sorry.
No comment left by this customer.
30/12/13
Your Courier MY HERMES twice did not come to collect parcel on the day booked. Their excellent delivery lady Ally saved the day!!
30/12/13
Our Response: We don't use MY HERMES!!
Very goos as usual
30/12/13
Thank you very much :-)
Excellent service, thank you
30/12/13
Tracking message, address problem, need clarity such as no reply card left. Also charged extra for dimensions, I disagree with parcelforce.
30/12/13
No comment left by this customer.
30/12/13
No comment left by this customer.
30/12/13
