We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,054 reviews.
no comment
16/01/14
could do giving an am/pm time frame so you don't have to wait in all day but otherwise very good
16/01/14
I was dubious as the service was collected by parcelforce which is not a guaranteed service, but have one very happy customer so thumbs up!!
16/01/14
Brilliant!!
Very good thank you
16/01/14
No comment left by this customer.
15/01/14
No one turned up to collect I had to book with a different courier which cost me double in the end won't be using your service again!
15/01/14
Our Response: On behalf of the courier concerned please accept our apologies for this and rest assured we will speak to them.
No comment left by this customer.
15/01/14
VERY IMPRESSED WITH THE EASE FROM BEGINNING TO END...........
15/01/14
Very easy site to use. Great that it remembers previous addresses etc.
15/01/14
We are glad to see you like that feature of our website :-)
Found process easy, and really appreciated being able to drop off at ParcelForce depot.
15/01/14
Didn't turn up, no missed deliveries, utter rubbish
15/01/14
Wasn't made clear that if I drop a parcel off there is no facility for printing a label on site!!
15/01/14
Our Response: We send you the labels to print.
Well pleased Thank you 5*
15/01/14
Thank you very much :-)
The item was returned to the address with no information as to why, as well as there being no confirmation of this happening.
15/01/14
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
No comment left by this customer.
15/01/14
No comment left by this customer.
15/01/14
wasn't collected when it was supposed to be. made me waste 2 days. Very disappointingly service
15/01/14
No comment left by this customer.
15/01/14
No comment left by this customer.
15/01/14
I was amazed at how simple and straightforward the process was. Very impressed!
15/01/14
fantastic
15/01/14
No comment left by this customer.
15/01/14
picked up when requested and delivered when stated, thank you for an efficient service
15/01/14
Fast , Amaizing thanks
15/01/14
very good service thanks
15/01/14
No comment left by this customer.
15/01/14
Irregular package, irregular collection requirement all carried out to perfection. On time and great price. Thanks
15/01/14
Fantastic news, Thank you very much :-)
No comment left by this customer.
15/01/14
First time service used. Courier very pleasant and helpful. Excellent service
15/01/14
Parcel arrived in good time,excellent condition. Top service.
15/01/14
No comment left by this customer.
15/01/14
Driver forgot to another courier, no communication whatsoever despite my chasing the depot who collected one day late, very poor! Refund?!
15/01/14
No comment left by this customer.
15/01/14
Good price and quick pick up in the Highlands.
15/01/14
collected as arranged and delivered on time at a good price
15/01/14
Your service is brilliant, keep it up.
15/01/14
We will always try our very best.
Thanks for a proffesional quality service
15/01/14
And a big thank you for booking with us :-)
No comment left by this customer.
15/01/14
No comment left by this customer.
15/01/14
No comment left by this customer.
15/01/14
