We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,269 reviews.
I paid for it to arrive for xmas eve and it only got delivered today 27/12/13, I'm disgusted and will not recommend you
27/12/13
No comment left by this customer.
27/12/13
Very impressed with Parcel Monkey. Less than 24 hours from collection to delivery of a last minute present on Christmas Eve at great price
27/12/13
No comment left by this customer.
27/12/13
good service, the driver brought a label for the box.
27/12/13
The parcel we sent to New Zealand was broken into in the UK. Every gift was stolen and replaced with a broken laptop to make up the weight.
27/12/13
Easy booking process. And feedback from my customer was that it was a speedy delivery
27/12/13
we were told by one person the parcel hadnt arrived at the delivery depot, yet when we rang
27/12/13
Doing a great job - thanks!
27/12/13
No pickup on first nor second day. still no idea if it will be picked up today
27/12/13
First time using parcel monkey, will definitely use again!
27/12/13
You got everything I needed for Christmas at Grandmas, there the next day, God bless you all & Happy New year!
27/12/13
next day delivery took 2 and a half days to collect,damaging our buisness connection and service reputation
27/12/13
no comment
27/12/13
no comment
27/12/13
Beware..insurance cover for damages is WORTHLESS!
27/12/13
Great service, as always.
27/12/13
no comment
27/12/13
no comment
27/12/13
First time with you, my parcel still hasn't arrived is 15 days now!!!
27/12/13
no comment
27/12/13
My parcel seems to have gone missing and I haven't been notified of anything. It has not yet been delivered
27/12/13
Order was placed with Courier to collect on Thursday, didn't collect Thursday or Friday but following Monday. Def not next day service???
27/12/13
Simply amazing
27/12/13
no comment
27/12/13
no comment
27/12/13
no comment
27/12/13
Very good service and easy to use 😀
27/12/13
Fair price, user-friendly website and quick delivery.
27/12/13
Can't track on line
27/12/13
Parcel NEVER arrived
27/12/13
no comment
27/12/13
Parcel wasn't collected. Asked for refund but have been reschdeuled although I posted the parcel with Royal Mail. Appalling service.
27/12/13
Great price, great service
27/12/13
no comment
27/12/13
No comment left by this customer.
27/12/13
very happy thanx
27/12/13
Pathetic service from DX. Supposed to collect 20th dec for delivery next day. Still waiting. Will never use them again
27/12/13
Great company to deal with.No problems at all.Will be using again in the future :)
27/12/13
You didn't collect Parcel on day specified, I had to search out my nearest Courier depot and deal with it myself. Incorrect ref no given me
27/12/13
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