We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,269 reviews.
no comment
27/12/13
Very good.
27/12/13
Your customer service is terrible ! - It's easy to book a collection but terrible when something goes wrong !
27/12/13
no comment
27/12/13
No comment left by this customer.
27/12/13
When you send the confirmation you can't click on the logo to go straight to the site
27/12/13
It is the second Time I use your services and on top of being the cheapest, you have been etrem
27/12/13
First class service. Many thanks!
27/12/13
terrible service paid 10 for my parcel to be collected last week and still waiting!!!
27/12/13
Excellent service
27/12/13
i booked next day insured delivery-this was not confirmed-a text confirming that the delivery was successful would be an improvement.
27/12/13
No comment left by this customer.
27/12/13
I've used Parcel Monkey several times now. Each time has been very good value and excellent service. I would (and have) recommended them!
27/12/13
Excellent service, picked up Scotland 11am delivered 10am next day Lincoln, brilliant price too, thank you
27/12/13
No comment left by this customer.
27/12/13
No comment left by this customer.
27/12/13
good service-used you a few times now.
27/12/13
No comment left by this customer.
27/12/13
Not collected on specified day. Waited in all day then had to wait in all day the next day too.
27/12/13
No comment left by this customer.
27/12/13
excellent service
27/12/13
Carrier didn't deliver on 24th Dec so waited until 27th. Packaging battered, but could have been fault of sender. It's an OK service.
27/12/13
The parcel still not arrived!
27/12/13
No one turned up for collection. Had to send from Post Office at higher cost. Will no use again. Would appreciate refund.
27/12/13
No comment left by this customer.
27/12/13
No comment left by this customer.
27/12/13
No comment left by this customer.
27/12/13
Great work guys from Cosy Cages Ltd - We will keep using you for UK and Abroad ++++++
27/12/13
Parcel collected 19th. Dec. and still not delivered at time of emailing. Very disappointing even for the time of year.
27/12/13
More competitive than P2G for some services but not enough for me to make PM my preferred choice
27/12/13
You never came and you owe me £20 and you have no phone numbers!!!!!! Sort this out!!!!!! Disgraceful!
27/12/13
Parcel still hasn't been picked up!!!!...should have been picked up on the 23rd Dec it is now the 27th Dec
27/12/13
Giid
27/12/13
You said parcel would take 2 days,
27/12/13
Unable to collect on booked day, but I was called and informed and given an alternative. It was hard to get back in contact with City Link.
27/12/13
.
27/12/13
Fantastic thank you so much PM! Highly recommended.
27/12/13
No comment left by this customer.
27/12/13
you failed to collect the package
27/12/13
Excellent service no problem with collection and would definitely use again :) AA++
27/12/13
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