We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,470 reviews.
As I currently work for City Link and deliver and collect on behalf of Parcel Monkey. How about a discount for City Link employees?
10/02/14
No comment left by this customer.
10/02/14
Went like a dream all happened as promised unlike another parcel service I used recently which was a disaster
10/02/14
great like always .._thank you
10/02/14
excellent service
10/02/14
Excellent service
10/02/14
No comment left by this customer.
10/02/14
No comment left by this customer.
10/02/14
fantastic service which was very simple to use and cheaper than the post office
10/02/14
No comment left by this customer.
10/02/14
No comment left by this customer.
10/02/14
a bit more idea of time of collection would be great - am or pm at least xx
10/02/14
No comment left by this customer.
10/02/14
Good prices and prompt and convenient collection so overall a good service.
10/02/14
Very good service
10/02/14
Very efficient and would use again
10/02/14
Delivered quicker than expected and no problems - what more can we ask!
10/02/14
Perfect as always, the only thing I think could make it better is if you could give a time for collection, even if its a 3 hour window :)
10/02/14
No show from driver @ Courier waited in all day, lost days money. Get them to call if not coming it's the 21st century with phones!
10/02/14
excellent service
10/02/14
Great, hassle free service and great price many thanks
10/02/14
Your service is perfect just as it is....
10/02/14
Fabulous as always thank you
10/02/14
No comment left by this customer.
10/02/14
There were no labels when I dropped the parcel off, so perhaps make it clearer that the labels must be printed.
10/02/14
No comment left by this customer.
10/02/14
No comment left by this customer.
10/02/14
Make it clear up front whether courier will carry glass fragile items etc..
10/02/14
This delivery was very good
10/02/14
I may use you a few more times am I intitled to a discount!!!!
10/02/14
No comment left by this customer.
10/02/14
No comment left by this customer.
10/02/14
No comment left by this customer.
10/02/14
No comment left by this customer.
10/02/14
Your company is always professional and reliable
10/02/14
No comment left by this customer.
10/02/14
No comment left by this customer.
10/02/14
No comment left by this customer.
10/02/14
brilliant service. collection made on correct day and delivered within time stated. top stuff
10/02/14
Simple & very straight forward to use, will use again!
10/02/14
