We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,909 reviews.
would of been helpful to receive a email to let us know when the pallet had arrived at the other side and very long call waiting!
26/01/14
no problems
26/01/14
Parcel was collected promptly and delivered swiftly. Excellent value service. Thank you
26/01/14
I was told I woulnd't need a label then on the day it turns out I needed to print something out. I have a a printer, some don't.
26/01/14
No comment left by this customer.
26/01/14
No comment left by this customer.
26/01/14
Very prompt service, good price and delivery within four days. Excellent.
26/01/14
Super!
26/01/14
No comment left by this customer.
26/01/14
Parcel took 2 days to arrive but it was Aberdeen so excellent service
26/01/14
The courier turned up nice & early, completely satisfied, thank you.
26/01/14
Very good. Polite, friendly man. Collected on time
26/01/14
Thought the bloke wasn't coming but he did, and the delivery was faultless. Awesome, will use you again
26/01/14
Fantastic news, Thank you very much :-)
Keep up the good work, Allways a pleasure doing business.
26/01/14
This made it very easy to send the occasional parcel. Much better than the old post office.
26/01/14
picked up from a doorstep in Yorkshire and delivered to my house fantastic service welcome
26/01/14
great service will use your company again
26/01/14
Brilliant news and thank you very much :-)
No comment left by this customer.
26/01/14
no comment
26/01/14
very pleased with how quick item was delivered.
26/01/14
very very late delivery i am still waitng for my parcel from uk!!!
26/01/14
Our Response: Sorry for the delay but your item has been delivered on 27.01.14
As always great service
26/01/14
Good Service
26/01/14
Extremly efficient
26/01/14
Parcel delivered to the wrong address. The person who it should have been delivered to was forced by Courier to get it from wrong address
26/01/14
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
Good service as always.
25/01/14
Hi - a fragile package was smashed to pieces - I WILL be claiming compensation
25/01/14
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
no comment
25/01/14
Fab service and my friend reported safe and Intact delivery which is always great. Many thanks. X
25/01/14
Will sertainly use again. Great Service. Thank you very much.
25/01/14
You could try replying to emails.i emailed you because the company I sent the parcel to say they didn't receive it.
25/01/14
no comment
25/01/14
very good service your updates is a bit slow but satisfied.
25/01/14
Sacked the last courier for lack of support, no contact via phone, we'll see how you do when theres a problem, until then I'm happy with PM.
25/01/14
no comment
25/01/14
parcel collected early and delivered next day, great sevice.
25/01/14
No problems at all
25/01/14
Trouble free,excellent job many thanks.
25/01/14
Recipient reported box badly damaged upon receipt. Luckily contents were well protected. Otherwise service was fine.
25/01/14
no comment
25/01/14
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