We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,909 reviews.
all ok
26/01/14
no comment
26/01/14
very good service will be using again
26/01/14
Fantastic news, Thank you very much :-)
no comment
26/01/14
Great service, used Courier through parcel monkey and parcel was collected on time and delivered on time.
26/01/14
Our Response: So it should have been 5 stars then!! ;-)
Expensive
26/01/14
Our Response: But you could not find it any cheaper so booked with us?
Great, very convenient - would use again
26/01/14
Thank you very much :-)
Excelent service
26/01/14
No comment left by this customer.
26/01/14
Driver arrived first thing, very helpful with packaging, delivered next day as promised. Half PO price!
26/01/14
Fantastic news, Thank you very much :-)
A really excellent and simple and straightforward way to send parcels overseas
26/01/14
It's great to see you are so pleased with our own International service :-)
Collected on time and delivered in perfect condition, thank you, will be using again.
26/01/14
First class service would recommended every time.
26/01/14
Thank you and it's great to see you will be recommending us.
Great website have recommended
26/01/14
No comment left by this customer.
26/01/14
No comment left by this customer.
26/01/14
No comment left by this customer.
26/01/14
No comment left by this customer.
26/01/14
I was very pleased. The collection arrived early next morning so I didn't have to wait around all day for it.
26/01/14
Pick-up arranged for Monday, 20th Jan, after spending periods of nearly an hour on the phone to DX, parcel finally collected on Thursday!
26/01/14
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
No comment left by this customer.
26/01/14
The package never was delivered to recipient
26/01/14
Our Response: The courier tried and left a card as no one was home.
Super efficient service hassle free have used several times very competitive prices.
26/01/14
always on the ball excellent service once again - have been using this company for over 4 years now and service always great !
26/01/14
Thank you very much for your long term business :-)
Very Good :)
26/01/14
Very pleased with service
26/01/14
Brilliant service and good price.
26/01/14
Good service. A +++++++++
26/01/14
No comment left by this customer.
26/01/14
At present nothing to improve on. Excellent service from start to finish. Highly recommended
26/01/14
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
26/01/14
very good service
26/01/14
No comment left by this customer.
26/01/14
No comment left by this customer.
26/01/14
alway good service and carl who collects and delivers is great x
26/01/14
Brilliant news!!
I would appreciate the chance to stipulate a "pick up window", even if it was A.M or P.M Other than that a very good service.
26/01/14
Terrible service, in two days the courier did not find the address. Waste of time and money, unsatisfactory and weak.
26/01/14
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
No comment left by this customer.
26/01/14
No comment left by this customer.
26/01/14
Good service reasonably priced
26/01/14
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