We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,797 reviews.
Really simple to arrange and good value compared to other couriers I tried. Collection saves having to drop the parcel off. Bonus!
14/02/14
no comment
14/02/14
collection 48 hours late
14/02/14
My parcel was collected 24 hours late due to admin error at Newport - several phone calls made. Will consider alternative in future quality?
14/02/14
Fab x
14/02/14
all went smootly. Good price and reasonable insurance.
14/02/14
Overall service very good, item picked up and delivered as promised. Was a little disappointed that tracking of item was not available.
14/02/14
First time with Parcel Monkey, everything was very easy, collected as planned and the parcel arrived to Gambia in six days
14/02/14
Excellent service!!!
14/02/14
no comment
14/02/14
Your service is always easy to use, and collected ontime, many thanks
14/02/14
no comment
14/02/14
Only complaint I have was given pick up date.. But not a time!! So could end up wasting a day waiting, luckily mine was collect mid afternoo
14/02/14
Thanks to the internet I found out the parcel had been left at the post office . The delivery man didn't put a card through the door .
14/02/14
no comment
14/02/14
Excellent service as always!
14/02/14
Collected Mon for next day delivery. Customer stayed in all day Tues. Not delivered until Thurs. See tracking info. Card NOT left by driver
14/02/14
as usual spot on thank you.
14/02/14
no comment
14/02/14
The parcel wasn't collected on the day specified and so I took it to the local Courier depot myself after work
14/02/14
No comment left by this customer.
14/02/14
No comment left by this customer.
14/02/14
No comment left by this customer.
14/02/14
No comment left by this customer.
14/02/14
super service
14/02/14
Great service with parcelforce. Far better than my experience with citylink
14/02/14
fantastic, the monkey delivered the parcel on time. Thank you!
14/02/14
No comment left by this customer.
14/02/14
Early collection so allgood. Many thanks
14/02/14
good
14/02/14
No comment left by this customer.
14/02/14
No comment left by this customer.
14/02/14
No comment left by this customer.
14/02/14
No comment left by this customer.
14/02/14
No comment left by this customer.
14/02/14
very happy with the service that I recieved
14/02/14
Easy to use good range of couriers and prices. Have always been reliable. Good customer service.
14/02/14
parcel was collected & delivered on time, without any problems.
14/02/14
Awesome value, thank you.
14/02/14
Was not clear if I had to print label or your driver would bring one
14/02/14
