We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,909 reviews.
I found the best price online for my parcel to Norway - Thank you
27/01/14
Brilliant news and thank you very much :-)
No comment left by this customer.
27/01/14
No comment left by this customer.
27/01/14
waited in all day but collection did not arrive as promissed even after chasing the collection with Courier. had to create a new collecti
27/01/14
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
no comment
27/01/14
easy to book courier service friendly drives when goods collected
27/01/14
Failed to collect on the due date. Took over 48hrs to collect.
27/01/14
Our Response: Tracking shows an attempt to collect on the requested day was made but no one was available.
Best price I could find as usual, collected and delivered within time frame as expected A++++++++++++
27/01/14
Fantastic news, Thank you very much :-)
It would be good to have the time if collection and an email once the box has gone through customs
27/01/14
no comment
27/01/14
Pretty good! Would have been nice to have more idea of when my parcel was being collected.
27/01/14
efficient service from easy online ordering, colllection and delivery very good
27/01/14
You are great
27/01/14
Thank you very much :-)
Arrived the next day but no info on the status of the package at any point and kept on hold for 10 mins.
27/01/14
Our Response: If you have an issue then please contact our dedicated online support team via your account under the "support" section and not the courier directly.
thank you for an excellent service
27/01/14
Fast simple service. Recommend using.
27/01/14
Thank you and it's great to see you will be recommending us.
no comment
27/01/14
no comment
27/01/14
Very pleased thank you
27/01/14
no comment
27/01/14
Excellent faultless service everytime
26/01/14
Fantastic news, Thank you very much :-)
no comment
26/01/14
Fab service, thank you.
26/01/14
Maybe an easy to use Tracking System or Sending an Email to the Collection Address to Confirm Collection ? Brilliant Service though Thanks !
26/01/14
if parcel force didn't loose the parcel.. but not your fault
26/01/14
excellent service and so simple to use
26/01/14
I found the web site easy to follow, parcel was collected on chosen day & delivered next day to me, really fast service, will be using aga
26/01/14
Brilliant news and thank you very much :-)
Excellent, everything ran according to plan. It was the first time for using a courier service but will use again. Great success thank you
26/01/14
Courier did not attempt to collect, rang them next morning, promised collection that day, no collection, not put on system, I drove 2 depot
26/01/14
Our Response: On behalf of the courier concerned please accept our apologies for this and rest assured we will speak to them. Your order was on the system as without being so you would not have been sent labels with their tracking details.
no comment
26/01/14
no comment
26/01/14
no comment
26/01/14
no comment
26/01/14
I was very impressed with the service you provide will be using you in the future 5stars all round
26/01/14
Fantastic news, Thank you very much :-)
Excellent service as usual from start to finish would recommend to anyone
26/01/14
Thank you and it's great to see you will be recommending us.
no comment
26/01/14
bang tidy service
26/01/14
no comment
26/01/14
No problems at all, I suppose tg
26/01/14
no comment
26/01/14
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