We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,470 reviews.
Not a prob with parcel monkey but Courier damaged my parcel and am now trying to get compensation.
24/03/14
Consignment not collected despite assurances from Nightfreight. Cannot contact anyone to establish status. Basically unacceptable service
24/03/14
very pleased
24/03/14
No comment left by this customer.
24/03/14
No comment left by this customer.
24/03/14
Collection was easy, and the pricing is so good I'll definitely be using you again. The form, however I feel could be tidier/nicer to use
24/03/14
No comment left by this customer.
24/03/14
No comment left by this customer.
24/03/14
No comment left by this customer.
24/03/14
Much better than last time
24/03/14
Excellent service - very easy to use!!
24/03/14
No comment left by this customer.
24/03/14
No comment left by this customer.
24/03/14
still good but some stuff is not being sent,,one come back to me and one is still not were it should be,,
24/03/14
speedy service. very good. will use you again.
24/03/14
On every occasion that I have used your services to either send or collect and deliver to me, it has been a pleasurable experience. Thanks
24/03/14
the goods were damaged beyond repair!!!!
24/03/14
excellent service
24/03/14
I was impressed with the speed of the collection and delivery Booking process was so easy I was a bit skeptic you would deliver but you did
24/03/14
No comment left by this customer.
24/03/14
EXCELLENT SERVICE. COLLECTION DRIVER IS BRILLIANT.
24/03/14
No comment left by this customer.
24/03/14
No comment left by this customer.
24/03/14
No comment left by this customer.
24/03/14
Easy, effective, great
24/03/14
Very quick and efficient service. You've wrapped up all the good bits!
24/03/14
Smooth Transaction. Good collection. Parcel Monkey will continue to be my first choice.
24/03/14
Very good easy and quick service
24/03/14
Took a day or two longer than I was expecting, but ok
24/03/14
No comment left by this customer.
24/03/14
No comment left by this customer.
24/03/14
No comment left by this customer.
24/03/14
Very Good !!!
24/03/14
Brilliant service really happy, really don't need to go elsewhere..*******7 star service, cheers!!!
24/03/14
Easy to use, timely pickup by City Link
24/03/14
No comment left by this customer.
24/03/14
Very good as usual
24/03/14
The parcel wasn't collected, I had to chase it a day later and leave it outside. It was delivered a day later than i paid for
24/03/14
would be good to be able to a pick up time slot. even if only am or pm.
24/03/14
No comment left by this customer.
24/03/14
