We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
No comment left by this customer.
18/05/14
grand service alot quicker than post office waiting to weigh in as they suck there cheeks in will use again cheers
18/05/14
first class no problems
18/05/14
Service was good, but really need an invoice, where would I get one for this transaction.
18/05/14
No comment left by this customer.
18/05/14
Delivered really fast in time for the wedding was very surprised and pleased
18/05/14
Superb - next day delivery - all items delivered safely from Edinburgh to London at a great price thankyou
18/05/14
No comment left by this customer.
18/05/14
Because I do not know in 3 day ,where is it?i sure it may cause problem on now ,seller not give a parcel to you or not, in last information
18/05/14
Payed for next day delivery and took two days to deliver parcel. Also did not collect parcel until 730pm
18/05/14
The parcel wasn't collected until Thursday, it was supposed to be picked up on Monday. I had to call Courier every day at my expensive
18/05/14
Spot on job. Thank you!
18/05/14
the parcel was picked up a day late without a phone call
18/05/14
I am totally satisfied with your service
18/05/14
No comment left by this customer.
18/05/14
All was good but would could have been geart if pepole new when you were picking up the parcel so we didnt have to stay in waiting
18/05/14
No comment left by this customer.
18/05/14
good service great guy who picks up text for time he's coming would be good even morning/afternoon
18/05/14
ok, keep prices down
18/05/14
You stated the parcel would be delivered the next day (weds) between 12.38 and 2.38. It was not delivered until Friday 26th afternoon
18/05/14
quick efficient service
18/05/14
No comment left by this customer.
18/05/14
Did not pick up parcel until 7-30 pm !!! I lost a whole day waiting in. It would be much better to a least give an am or pm time.
18/05/14
No comment left by this customer.
18/05/14
No comment left by this customer.
18/05/14
great user friendly service !
18/05/14
Very hard to say how you could improve, You did what you said on the tin, garaunteed nex day delivery. At a fair price. Dundee - som
18/05/14
no comment
18/05/14
I'm pleased to say that Parcel Monkey is back to providing a top service. (The last previous two pickups were a shambles!)
18/05/14
In the past very good, but this time, delayed pickup by a day and because of the 8:00 to 17:00, had to stay in 2 days on the trot. Not good.
17/05/14
Easy to find best carrier for two big, heavy items and easy to book. Parcelforce nxt day del - perfect !
17/05/14
I have a parcel that should have been delivered 12/5 and it's still sitting at depot and I'm unable to get through to your customer services
17/05/14
Did not collect on the arrange day and no explanation and still charged full amount
17/05/14
Parcel got lost finally found and will be delivered on Monday 19th when paid for 48hr express
17/05/14
no comment
17/05/14
Been extremely happy with the City Link courier, went well out of his way to help!
17/05/14
A rough idea of collection time would be really helpful but still miles cheaper and easier than the Post office!
17/05/14
ABSOLUTE FANTASTIC! COLLECTED MONDAY AND IN SINGAPORE THURSDAY - FAB!!
17/05/14
just very price competitive and easy to use
17/05/14
all good, great service
17/05/14
