We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,258 reviews.
no comment
10/05/14
its good you dont need to print labels as the driver brings a large labelled bag inwhich to put you package.
10/05/14
no comment
10/05/14
A day late at picking up. Then a email
10/05/14
Have now got confirmation that parcel arrived safely on time.well done. Many thanks, Brigitte
10/05/14
Terrible service. I sent emails regarding 2 consignments and never had any response back. Very poor!!!!
10/05/14
As allways, on time and with a smile. Keep up the great work Thankyou.
10/05/14
I booked for collection Tuesday - didn't collect
10/05/14
no comment
10/05/14
just keep it the same good service and price
10/05/14
no comment
10/05/14
parcel not collected tues,or thurs. finally collected friday but as yet not delivered.granddaughter still waiting for her present.
10/05/14
Thank You Very Much A Very Easy Service
10/05/14
no comment
10/05/14
Very good service, i am really pleased, i used another company before and they were terrible,a friend told me about you,THANKYOU..!!!
10/05/14
I was very happy the item arrived abroad with in 5 days at such a low cost well done :)
10/05/14
Excellent service
10/05/14
Kept me informed and picked up on the correct day and delivered the next. Will use again.
10/05/14
Excellent will be back for more
10/05/14
Never came to pick up the parcel
10/05/14
Very good excellent
10/05/14
No problems, everything went as it should. Thanks
10/05/14
no comment
10/05/14
no comment
10/05/14
no comment
10/05/14
parcel was lost by parcel force and is still not delivered.
10/05/14
no comment
10/05/14
The parcel was not collected as it required a different type of service which was not explained when booking. Please arrange a refund
10/05/14
no comment
10/05/14
no comment
10/05/14
Parcel was not collected on day that it said, courie said could not gain acess to premises but was in all day
10/05/14
My parcel was not collected on the booked date !
10/05/14
collected, delivered, great service
10/05/14
No comment left by this customer.
10/05/14
Parcel collected a day late and arrived at destination broken. Claim process took too long. I will not use Parcel Monkey or Courier again.
10/05/14
CHEAPEST PRICE I COULD FIND ONLINE AND COLLECTED AND DELIVERED AS STATED. CHEAPY MONKEY
10/05/14
Wasn't delivered until 15:30.
09/05/14
no comment
09/05/14
Amazed at the speed of service. I cannot see the need for improvement.
09/05/14
no comment
09/05/14
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