We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,850 reviews.
Delivered on time
07/05/14
No comment left by this customer.
07/05/14
No comment left by this customer.
07/05/14
I can't stay in all day. It would be a great idea if you could add collection notes, i.e. parcel under bin etc.
07/05/14
No comment left by this customer.
07/05/14
I would like if you took up the sevice of letting me know when to expect a pickup, ie between time and time, no more waiting all day.
07/05/14
Once again collected early and delivered on time!! !excellent!!!!!
07/05/14
iy was a little later than you stated
07/05/14
No comment left by this customer.
07/05/14
Had office chair picked up London, delivered to Cumbernauld, came day early, driver from DX phoned first. Very pleased.
07/05/14
No collection made on original order. Re-order next day, No attempt at collection. Waited 6 days for collection and not even an apology.
07/05/14
i was very happy with service and the price was brilliant I would use again thank you
07/05/14
No comment left by this customer.
07/05/14
Still waiting for my parcel to be collected by dx freight.no phone contact
07/05/14
same day pick up option
07/05/14
No comment left by this customer.
07/05/14
all good thankyou with city link,why is there no tracking with dx (night freight)?
07/05/14
V.efficient service from browsing website through to payment, collection & delivery. Can easily compare providers & find competitive rates.
07/05/14
Farce. Not collected or advised why. I couldn't get through on phone. I had to resubmit - as if my fault. A bad experience all round.
07/05/14
No comment left by this customer.
07/05/14
You have charged me twice for a parcel that went on 7th May by Courier - on booking it told me payment not accepted so I re-did it
07/05/14
No comment left by this customer.
07/05/14
well pleased with your service top notch recommend you to anyone will use you again a big THANKYOU
07/05/14
No comment left by this customer.
07/05/14
No comment left by this customer.
07/05/14
very late answer with any questions or problem with delivery .Not always collect on the requested date
07/05/14
Seamless pickup and delivery. Highly recommended.
07/05/14
when my parcel reached destination, they were charged £40 by phillipine customs ???
07/05/14
Had no real contact but was picked up and delivered on time, so service was great.
07/05/14
No comment left by this customer.
07/05/14
Collected on time, delivered on time. Great.
07/05/14
No complaints, pick up and delivery both ran smoothly. Will be using Parcel Monkey again!
07/05/14
No comment left by this customer.
07/05/14
No comment left by this customer.
07/05/14
Try improve handling as outter box was damaged and bust
07/05/14
It was cheap yet fast enough service
07/05/14
excellent service - in fact it is TOP BANANA !!!!!!!
07/05/14
No comment left by this customer.
07/05/14
No comment left by this customer.
07/05/14
Parcel monkey is easy to use and good value as always.
07/05/14
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