We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
You did great , insurance a bit expensive.Be nice if CityLink informed of collection time if late in day
25/05/14
Yes I would use again without hesitation
25/05/14
No comment left by this customer.
25/05/14
The parcel wasn't collected on time and wasn't delivered it on the stated date. Not satisfied at all. Wouldn't be using it in future.
25/05/14
We have been astonished at just how quickly the parcel was delivered in Belgium. Many thanks and we will be using your services in future.
25/05/14
we were a little disappointed at sitting in for a whole day waiting for our collection for it to be finally taken at 7pm.
25/05/14
No comment left by this customer.
25/05/14
No comment left by this customer.
25/05/14
excellent service.
25/05/14
Parcel Monkey great service City Link pickup time would be helpful even just before 2pm or after 2pm to split the day in 2?
25/05/14
Great service collected then delivered in less than 24 hours at a reasonable price
25/05/14
Excellent service - cheap, reliable and quickly delivered. Will definitely use you again!
25/05/14
DOES EXACTLY WHAT IT SAYS ON THE TIN!!
25/05/14
No comment left by this customer.
25/05/14
Very google
25/05/14
Excellent service
25/05/14
failed pick-up...
25/05/14
no comment
25/05/14
no comment
24/05/14
Ordering process was really easy and very good value for money. Was delivered in lead time. Would definitely use again.
24/05/14
no comment
24/05/14
no comment
24/05/14
It all worked very well. 5***** thankyou very much. Will use you again.....
24/05/14
Not collected on stated day (put on wrong route and was never intended to be collected) despite waiting in all day
24/05/14
I have no idea wether it's been delivered or not! Tracking service not working, very poor
24/05/14
very good would use again and will be.
24/05/14
no comment
24/05/14
Collection was never made, email to say I had missed it. I was in all day. Parcel on doorstep awaiting collection. Had to re-order label.
24/05/14
citylink let you down. Failed to deliver next day.
24/05/14
Parcel Monkey was easy to access and pick my package up in very quick succession.
24/05/14
very efficient service. My parcel was collected on time. A label was available if I hadn't printed one. Thank you
24/05/14
Parcel should have been collected on Tuesday but instead was Thursday. No communication.
24/05/14
city link were good again.
24/05/14
SHOCKING SERVICE TOOK3 DAYS TO COLLECT PHONED Courier THEIR CARRIER AND GIVEN A DIFFERENT COLLECTION DATE SO MUCH FOR NEXT DAY DELIVERY
24/05/14
Very easy to use
24/05/14
Great Service
24/05/14
no comment
24/05/14
The quickest ever..
24/05/14
The customs form would not download (keeps freezing), and your staff were not helpful in offering a solution -
24/05/14
great service.
24/05/14
