We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,851 reviews.
Good
06/05/14
very good service! very fast & efficent
06/05/14
I am delighted with the service overall ...but it's never been 24 hr service always 48 hr ..!
06/05/14
Great service, great price.
06/05/14
No comment left by this customer.
06/05/14
Great service
06/05/14
Parcel not collected in expected day, stated 'shop closed' I can assure you it wasn't!
06/05/14
No comment left by this customer.
06/05/14
No comment left by this customer.
06/05/14
you didn't collect. My mum drove to the depot the next day. And the company said they were on their way.
06/05/14
Collected on time. Tracking worked. Timely arrival despite the efforts of Kenya customs/post. Couldn't fault your services, would use again.
06/05/14
No comment left by this customer.
06/05/14
very cheap and got the job done .....www.Wirralphotographer.com
06/05/14
Speedy same day pickup and delivered from Glasgow to Aberdeen a car wheel and tyre for just under £15 including insurance was good value
06/05/14
perfect in every way, does what it says on the tin!
06/05/14
Smooth and easy to arrange. Great service!
06/05/14
No comment left by this customer.
06/05/14
No comment left by this customer.
06/05/14
No comment left by this customer.
06/05/14
No comment left by this customer.
06/05/14
Still not delivered so far next day deliver =8 days
06/05/14
No comment left by this customer.
06/05/14
No comment left by this customer.
06/05/14
Apparently one of the deliveries was damaged before arrival
06/05/14
The package got fairly quickly to it's target, however the carrier from DX hasn't turned up on the pickup date, and they haven't apologized.
06/05/14
Quick collection, but take one more day to deliver. In general, good service.
06/05/14
i couldnt track my parcel which i found unsettling. other than that the service was fine.
06/05/14
I have selected poor due to the fact the items arrived damaged, more to do with Parcel Force!
06/05/14
It would be really helpful to call before collection.
06/05/14
It was easy and good value.
06/05/14
No comment left by this customer.
06/05/14
Great service
06/05/14
very simply to use site ,always prompt ,wii use again
06/05/14
Awesome service no hassles uk to nz in 5 days just superb!!!!!!!!!!!!! sevice and price A1
06/05/14
I was very pleased with the service
06/05/14
Excellent service as always thankyou
06/05/14
No comment left by this customer.
06/05/14
this time was poor, booked monday pickup but not picked up untill wednesday
06/05/14
I am extremely unsatisfied - please provide me with a number to call so I can get a refund.
06/05/14
great easy to use website-top job
06/05/14
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