We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,038 reviews.
Great Service
19/05/14
No comment left by this customer.
19/05/14
All was good, collection on time
19/05/14
The service was very good but would appreciate a 1-2 hour time slot like other firms so we don't have to stay in the whole day.
19/05/14
Thank you for providing a reasonable option for overseas shipping.
19/05/14
Please refund my money my parcel was never collected and delivered, please contact me as soon as possible.
19/05/14
Great service
19/05/14
Got a call to say they couldn't find the address, but apart from that all good.
19/05/14
No comment left by this customer.
19/05/14
great service
19/05/14
No comment left by this customer.
19/05/14
No comment left by this customer.
19/05/14
Courier failed to collect on two days, so I took the parcel to their depot. Absolutely useless. I'll never use them again.
19/05/14
No comment left by this customer.
19/05/14
Brilliant service many thanks
19/05/14
No comment left by this customer.
19/05/14
it is very cheap to sent parcel in greece.i am so pleased that eve
19/05/14
No comment left by this customer.
19/05/14
No comment left by this customer.
19/05/14
No comment left by this customer.
19/05/14
Don't use Courier there rubbish and don't collect when they should do .
19/05/14
Very easy to set up and excellent service regarding both collection and delivery.
19/05/14
Sent on Next day last Tuesday. Still not been delivered. Never use this service if your customer is desperate!
19/05/14
my parcels are stuck in berkshire. I cant contact anyone from Parcel monkey. They should have been shipped to Gran Canaria. Is unveliable!
19/05/14
No comment left by this customer.
19/05/14
EXCELLENT SERVICE
19/05/14
No comment left by this customer.
19/05/14
very good service
19/05/14
very quick and efficient thank you.
19/05/14
Great service, great value. Thank you
19/05/14
Great service , Easy to use & very competative prices
19/05/14
For one your tracking system never worked or even up dated. Number 2. I tryed to call from the Tuesday morning alday & then I tryed we'd
19/05/14
DX was absolutely awful. 3 days delayed collection and lying about trying to collect the parcel in the other days. I've always been at home.
19/05/14
No comment left by this customer.
19/05/14
Parcel collected 2 days late, when enquiring re collection would occur it took several phone calls,one of which I was on hold over an hour
19/05/14
good service
19/05/14
No comment left by this customer.
19/05/14
No comment left by this customer.
19/05/14
Email confirmation would have been good as had to change pickup date! Additional picdetails could not be left on the email booking form
19/05/14
No comment left by this customer.
19/05/14
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