We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,850 reviews.
The box was delivered on time and in good condition. The staff were courteous and effucient
07/05/14
No comment left by this customer.
07/05/14
Relaible as always. thank you+++
07/05/14
Prompt pick up and easy to use website
07/05/14
No comment left by this customer.
07/05/14
Well done. Job done. I have a new delivery company for my business. Thank you.
07/05/14
no comment
07/05/14
My driver did not show up to pick upbitem. Bad help over customer service. Had to reorder delivery slot. Never using service again
07/05/14
great
07/05/14
Efficient. Friendly.
07/05/14
no comment
07/05/14
no comment
07/05/14
no comment
07/05/14
no comment
07/05/14
Easy to arrange and good choice of collection and delivery options.
07/05/14
the item is still not delivered. If i have not called the courier customer service, the item was not scheduled for delivery!!!!
07/05/14
Cant track my parcel, telephone number not longer available!!!
07/05/14
no comment
07/05/14
Both pick and collection as expected. Thanks
07/05/14
no issues, prompt service again... many thanks
07/05/14
everything fine, could have done with clearer instruction with label, didn't know if you were collecting or I had to drop at post office,
07/05/14
Fantstic service - collected UK at Thursday noon - delivered to Melbourne on Monday.
07/05/14
missed the collection unable to rebook without paying again
07/05/14
great service, and very good value
07/05/14
no comment
07/05/14
no comment
07/05/14
Great service, will use again and again- keep the prices and services the same!
07/05/14
A absolute nightmare, on top of that there is no way of getting hold of parcel monkey extremely disappointed, and expecting a full refund
07/05/14
no comment
07/05/14
Parcel-Force always collect on time. Always polite and helpful. No problems at all.
07/05/14
your tracking doesn't work
07/05/14
All went flawlessly, good value but the notes to driver box could do with being more than about 15 characters!
07/05/14
No comment left by this customer.
07/05/14
i still haven't received my parcel from last week
07/05/14
I thought I had missed the deadline but dropped the parcel at the depot anyway, I was very pleased to discover that it arrived next day.
07/05/14
Very good service delivered quickly
07/05/14
Waited from 8am to 6pm and courier didn't turn up!
07/05/14
Keep up the good work !!
07/05/14
No comment left by this customer.
07/05/14
Very easy to book online. Delivered as scheduled. Item (£700 value) was dropped unattanded behind my door, though...Not pleased by it.
07/05/14
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