We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,827 reviews.
Great service. Quick pick up and next day delivery as promised
18/06/14
Very good service
18/06/14
No comment left by this customer.
18/06/14
l bookef next day delivery or my money back. Delivery took 5 days.
18/06/14
No comment left by this customer.
18/06/14
not very good DX driver did not turn up on day after txt that would no txt to not picking up very poor
18/06/14
Parcel not labeled as requested and therefore went to wrong address ! Had to phone Royal Mail to sort as no reply from you on email or phone
18/06/14
Bad, bad, bad, BAD!!!
18/06/14
No comment left by this customer.
18/06/14
All worked well this time
18/06/14
Excellent service
18/06/14
Pallet due for collection tuesday. Was not collected till 1week later. many afternoons wasted waiting around. plane would have been cheaper
18/06/14
Parcel delivered on time
18/06/14
Very good service
18/06/14
On the day of pick up your electronic system was down and you were unable to provide receipt of returned item.
18/06/14
Excellent communication. Hassle free.
18/06/14
No comment left by this customer.
18/06/14
Good job
18/06/14
Great service quick and easy
18/06/14
No comment left by this customer.
18/06/14
My parcel did not get collected. Waste of money
18/06/14
good service, thanks
18/06/14
item was damaged and although it had fragile tape all over it driver dropped it on the floor
18/06/14
Picked up early next day, reached destination day after, no problems, efficient and stress free
18/06/14
No comment left by this customer.
18/06/14
No comment left by this customer.
18/06/14
Great service and have recommended
18/06/14
No comment left by this customer.
18/06/14
excellent
18/06/14
Very good service
18/06/14
no comment
18/06/14
make sure drivers are not slacking and leaving collections for other days. make sure drivers don't lie about going to the collection address
18/06/14
no comment
18/06/14
at least offer morning/afternoon collection, 8 till 6 could do with reducing.
18/06/14
Good courier pricing and better yet, excellent insurance pricing unlike many others I have used
18/06/14
no comment
18/06/14
Absolutely dire service! My parcel has not been collected TEN days later, despite THREE the-bookings (through no fault of my own). RESPOND!
17/06/14
my parcel not collected after week! only label drop off thru letter box when i was at home...
17/06/14
no comment
17/06/14
no comment
17/06/14
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