We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,828 reviews.
Good
18/06/14
no comment
18/06/14
Never fail to collect - good to be confident that our customers receive their deliveries as promised. Best Washes Sudzfun x
18/06/14
no comment
18/06/14
still not had the delivery
18/06/14
Happy wit overal service received .Would be great if in the future I could be advised more precisely what time your courier arrive.Good job?
18/06/14
As always trusty and reliable
18/06/14
Your service was good but City Link were poor, and instead of next day the parcel took 5 days.
18/06/14
Excellent service,have used this service on several occasions and will continue to so.
18/06/14
no comment
18/06/14
Lovely smooth transaction..awesome parcel monkey!
18/06/14
no comment
18/06/14
no problems again
18/06/14
driver did not call ahead, collection was not achieved as person was out when courier called for parcel, was requested to call before arriva
18/06/14
Excellent and simple to use, thank you.
18/06/14
Good price, service could be improved by being given a rough estimate of parcel collection times by text
18/06/14
I missed collection, and they never turned up to re-collect as arranged. I had to pay again, and send via post office. I won't use again!
18/06/14
competitive price but more importantly got there quickly. Thank you!
18/06/14
no comment
18/06/14
No comment left by this customer.
18/06/14
No comment left by this customer.
18/06/14
No comment left by this customer.
18/06/14
Courier didn't arrive to pick up the parcel. No refund or apology offered. Would never use the service again
18/06/14
No comment left by this customer.
18/06/14
Courier were useless in their customer service - taking three extra days to collect and not ringing us to update.
18/06/14
Many thanks!
18/06/14
thanks you were quite good
18/06/14
Parcel was not delivered, no notes in the post, no phone call. Had to track it, make some calls, send people to the depo to pick it up. ups!
18/06/14
Your service was faultless however it's impossible to talk to a real person if I have a problem and for me that's very important.
18/06/14
very good service....need to be cheaper :)
18/06/14
No comment left by this customer.
18/06/14
No comment left by this customer.
18/06/14
No comment left by this customer.
18/06/14
No comment left by this customer.
18/06/14
No comment left by this customer.
18/06/14
Very fast! Thank you, very impressed 5 stars
18/06/14
The delivery man refused to give a receipt after they picked up our parcel, we was returning
18/06/14
No comment left by this customer.
18/06/14
No comment left by this customer.
18/06/14
Amazing service! Will be using again
18/06/14
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