We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
no improvements necessary from my experience, brilliant, thanks
08/07/14
It would be helpfull if you offered a morning or afternoon pick up.
08/07/14
Very pleased all on time as usual
08/07/14
web site is inefficient, slow, parcel not collected as booked, no contact support from you, won't use you again
08/07/14
no comment
08/07/14
Amazing service, reliable as always! Will use again and recommend it to all my friends.
08/07/14
Very good and reliable as always.
08/07/14
no comment
08/07/14
Picked up parcel at 12noon and delivered by 8am next day,super fast well impressed
08/07/14
service was excellent. no problems whatsoever.
08/07/14
Courier did not collect on Thursday 3rd July. Rebooked for 4th July. Courier did not collect on 4th July. Rebooked 7/7 finally gone.
08/07/14
Fantastic...,period!
08/07/14
Having been collected,the parcel has not been delivered as the address is inadequate,why not phone me?
08/07/14
No comment left by this customer.
08/07/14
No comment left by this customer.
08/07/14
Everything went smoothly, especially after a bad experience with parcel2go. Thank you.
08/07/14
First post office didn't know how to process due to blacked out global priority logo
08/07/14
I'm impressed! Will most definitely use again and recommend! Thank you.
08/07/14
I paid extra to have my parcel delivered by monday it was a day late, to which I will recieve negative feedback plus also be out of pocket
08/07/14
excellent
08/07/14
My parcel was picked up the same day and delivered in Bulgaria 40 hours later fantastic service
08/07/14
Delighted. Economic option and the best.Thank you.
08/07/14
An email with the tracking link in that I can forward to my client. I had to log in to track the parcel but that didn't help my client
08/07/14
Provide an iphone app
08/07/14
couldn't have asked for better, brilliant service thankyou
08/07/14
Your link didnt work to print off the delivery label and had to type whole sequence in very frustrating
08/07/14
Not turned up for parcel cannot get hold of any one what wants to help parce force did not want to no still waiting for it to be picked up
08/07/14
not much to say. all very good and I'm very happy. An approximate pick up time would improve the service maybe. Thanks
08/07/14
All was going well until the courier came to collect the parcel. He then informed the sender that he didnt have enough room so didnt take it
08/07/14
No comment left by this customer.
08/07/14
ALL GOOD AS USUAL
08/07/14
Excellent
08/07/14
Terrible services, never turned up the first day then rebooked for 2nd day but not done again!!!!!!!
08/07/14
Five star service, nothing could improve perfection !
08/07/14
Tell us when the courier cant deliver so we can sort out!!!!!
08/07/14
1st class service
08/07/14
Not collected on pickup day or day after, so wasted two days waiting in. No communication whatsoever.
08/07/14
No comment left by this customer.
08/07/14
easy to use Web site ... took the next day....it arrived on time.... price was brilliant.....A +++++++
08/07/14
Parcel failed to collect on the 2nd finally was collected on the 8th. The second time this has happened will not use parcel monkey again.
08/07/14
