We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
no comment
05/07/14
called at wrong address for collection
05/07/14
You collected the item a day late.I then changed the delivery address but it was still delivered to the original address.Money back?No link!
05/07/14
no comment
05/07/14
no comment
05/07/14
parcel wasn't collected in time, I ended up cancelling and sending in a mini cab
05/07/14
Very good, cheap service. Really happy and I would use them again.
05/07/14
no comment
05/07/14
parcel detained for 'better' address, have sent many to this place why was this one stopped. No one contacted me until I queried it
05/07/14
no comment
05/07/14
Very good value for Parcelforce to Europe.
05/07/14
excellent as always
05/07/14
parcel was supposed to be picked up on monday waited in all day didnt pick up till Tuesday afternoon tried to ring parcel monkey up no numbe
05/07/14
Parcel force guy didnt have any paperwork, other than that the service was as advertised.
05/07/14
Even though I prepaid, my parcel was never picked up, and the hotel that the package was at couldn't contact you!
05/07/14
Very good and prompt collection saved on my first list for next time.. :)
05/07/14
no comment
05/07/14
Ran so smoothly, I can't think of an improvement. Well done
05/07/14
collection on time, friendly and efficient, delivery good, informed all the way
05/07/14
Website could confirm the chosen delivery service rather than just the chosen carrier.
05/07/14
Picked it up, delivered it.
05/07/14
Pick up drivers not collecting twice. Finally collected and did not even inform us they were taking a parcel finally.
05/07/14
no comment
05/07/14
all good 5 star
05/07/14
Good, on time. Thank you.
05/07/14
Brilliant as always
05/07/14
first time i have used parcel monkey found them very good will use them again they are the best
05/07/14
Now 8 days since our package was dropped at Rudwick Post office and not arrived at my house in Portugal.
05/07/14
Very easy service, no problems at all :)
05/07/14
no comment
05/07/14
parcel was late
05/07/14
My item has still not been collected! This is the worst company I have ever used.
05/07/14
no comment
05/07/14
no comment
05/07/14
First time i tried Parcel Monkey - excellent !! found me the cheapest quote and a link to arrange pick up via citylink will use again!
05/07/14
No improvements of note, excellent service and reasonable price. Accurate collection & delivery times would help, but that's parcel force.
05/07/14
No comment left by this customer.
05/07/14
You said you would collect on one day and didn't. When I called you said you would collect the next day.
05/07/14
No comment left by this customer.
05/07/14
No comment left by this customer.
05/07/14
