We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,828 reviews.
No comment left by this customer.
19/06/14
Easiest and best service to use. I use it every time I need to send a parcel, although postcode coverage is par (e.g OX11 7XH)
19/06/14
THE PARCEL IS STILL NOT THERE
19/06/14
Unfortunately you did not collect on the day and I had to call the courier direct to arrange a re-collection - my customer was not pleased
19/06/14
I would have preferred a tighter time slot for collection and warning when courier arriving soI could plan my day.Late PM so wasted day.
19/06/14
Ordered a collection on Tuesday for Wednesday (DX Nightfreight). No show. My customer is waiting for his item. What do I tell him???
19/06/14
best postal service out
19/06/14
no comment
19/06/14
3 days late being collected. You have made it almost impossible to be contacted. wont use again. very dissapointed
19/06/14
Paid for 2x2 day delivery to Germany and parcel still not delivered and today is the 6th day. No one can tell me anything! USELESS!
19/06/14
no comment
19/06/14
very impressed picked up promptly and delivered as promised would highly recommend this service
19/06/14
great service!
19/06/14
no comment
19/06/14
no comment
19/06/14
Fantastic, reliable cheap service, very impressed will definitely use again & recommend
19/06/14
The parcel has not been collected!!!
19/06/14
Very good service, the night I booked a delivery service and morning after they came to my home, in 4 days they delivered my pack. So good.
19/06/14
My parcel was never picked up?tried emailing you, you have not replied? No direct telephone line.you still took my money?
19/06/14
no comment
19/06/14
An excellent service for a very competitive price
19/06/14
no comment
19/06/14
quick and easy. even when i lost internet service to print postage note. still delivered
19/06/14
it would be good it the 2 hour time slot on citylink was available to parcelmoney customers
19/06/14
no comment
19/06/14
fantastic quality service.
19/06/14
no comment
19/06/14
no comment
19/06/14
Item was delivered quickly and with no problems.
19/06/14
great service
19/06/14
Excellent service. Always a pleasure. Maybe include more courier services (if it is possible) as I saw some were missing. Many thanks
18/06/14
Parcel still not picked up, rearrange pickup anyday after 12 please
18/06/14
Great service, on time, very good price, shall be used again.
18/06/14
Difficult to sat anything possitive! Late picking item up, currently 3 days late delivering, still do not have a delivery date, unbelievable
18/06/14
Text notifications of estimated time of pick up/drop off. Maybe a live tracker of the van on route
18/06/14
Easy, quick and efficient service. No problems and delivered on time.
18/06/14
Actually collect the parcel two days on the trot Courier haven't picked up the parcel. NOT IMPRESSED
18/06/14
no comment
18/06/14
I had a sewing machine sent and it has been damaged despite being protected and packaged.
18/06/14
no comment
18/06/14
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