We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,825 reviews.
Unusually poor service by Courier, didn't collect on day arranged, re-booked and collected late 7:30pm following day
19/06/14
Excellent service collected & delivered on time
19/06/14
Excellent service, collected & delivered on time
19/06/14
Driver was very pleasant and accommodating. Although he did not turn up at the time the text said, all was great!
19/06/14
I am still awaiting a reply as to why your delivery man dropped the items over my 2 metre high gate, reducing the value of the items
19/06/14
no comment
19/06/14
Very easy process , excellent international tracking tracking. 10/10
19/06/14
Very easy, no problems, thank you
19/06/14
Excellent service, and ease of booking on line through to printing all documentation that is required.
19/06/14
no comment
19/06/14
no comment
19/06/14
no comment
19/06/14
VERY DISAPPOINTED with your '2 day' service. I just checked the tracking number and the parcel was still where I dropped it off 2 days after
19/06/14
Very good service and competative
19/06/14
no comment
19/06/14
late parcel was lost customer complained no feedback to say it was lost or address required.
19/06/14
no faults great service
19/06/14
no comment
19/06/14
collected and arrived as stated when booking took place
19/06/14
Please send us a POD for this consignment
19/06/14
No contacts provided on your website dealt with the parcels directly, no information was given, although it says otherwise
19/06/14
no comment
19/06/14
no comment
19/06/14
no comment
19/06/14
no comment
19/06/14
At 9am I paid for same day pick up. That evening I called Parcel Force and they said that they weren't instructed to pick up same day.
19/06/14
Fantastic service as always! Great prices, even suggested you to a friend and he has saved you for future deliveries, Thanks so much!
19/06/14
It's a good service but I'd had to wait for the entire day for the parcel to be picked up. Need to give a time for parcel pick up.
19/06/14
Well executed and lovely courier.
19/06/14
Excellent service
19/06/14
No comment left by this customer.
19/06/14
If a pick up is missed it would be nice to be able to reschedule by the us users rather than it being " automatic ".
19/06/14
Very easy and now I know about you....I will use you every time. Thank you!!
19/06/14
Totally reliable as always , does what it says on the tin..
19/06/14
Vet good as always, very good prices and excellent service/prompt delivery Thanks A++++
19/06/14
No comment left by this customer.
19/06/14
No comment left by this customer.
19/06/14
I'm not sure if its possible but it would be handy to have a quick guide to approximate costs. maybe updated as needed
19/06/14
Very good service. Highly recommended !!
19/06/14
Can't improve. I always use and often recommend.
19/06/14
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