We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
You have never picked up my item and you owe me my money back. Pls contact me on 07590497730 so that my money can be returned.
07/07/14
Arrived in NZ less than a week after leaving Scotland. Half the price and twice as quick as Royal Mail. However your tracking not good
07/07/14
Collected on time. That's as good as it gets. I'm happy and my customer is delighted at the quick delivery
07/07/14
No comment left by this customer.
07/07/14
First time using your service (reccomended by a family member) ~ Very happy and will use again.
07/07/14
I am appalled at the service and will be writing to make a complaint.
07/07/14
Perfect all time
07/07/14
A1 service
07/07/14
Sent 8 parcels to US, one of them arrived soaked with water, electical parts inside were all wet..
07/07/14
No comment left by this customer.
07/07/14
Perfect for us - no improvement needed.
07/07/14
excellent service, reasonable price.... I'll be using more often 10 out of 10 - Thank you
07/07/14
No comment left by this customer.
07/07/14
excellent service, used once before will certainly use again
07/07/14
No comment left by this customer.
07/07/14
collected on time took 4 days to get there on 2-3 day service
07/07/14
the parcel did not arrive on time and the recipient wasted 2 days waiting for it, a complaint has been started
07/07/14
Everything is fantastic!
07/07/14
Nothing to addd except saying wonderful service this time, completely different from when I used it first time. Keep the best service.
07/07/14
Completely missed the booked collection date, then only collected the parcel after repeated chasing. Late delivery cost me a £250 booking!!
07/07/14
ITEM WASNT COLLECTED ON THURSDAY OR FRIDAY I HAD TO RE BOOK FOR THE MONDAY. WAITED IN FOR 3 DAYS..NOT GOOD AT ALL
07/07/14
Item was not delivered or no cards left. Collected from depot by receiver 6 days later after tracking.
07/07/14
No comment left by this customer.
07/07/14
to a
07/07/14
No comment left by this customer.
07/07/14
No comment left by this customer.
07/07/14
No comment left by this customer.
07/07/14
No comment left by this customer.
07/07/14
Really good service. Great value for money. A pick up time would have been good though.
07/07/14
Great
07/07/14
would help if driver had sack truck as parcels were verry heavy.my husband aged 75 helped to load them
07/07/14
Delayed due to difficult address and courier didn't use my phone number to find it
07/07/14
Excellent - picked up, as agreed and quick delivery. Hassle-free!
07/07/14
super service again. Keep it up very pleased, clear straight forward and easy to use
07/07/14
Good service
07/07/14
A very good range of options at quite a good price.
07/07/14
No comment left by this customer.
07/07/14
No comment left by this customer.
07/07/14
No comment left by this customer.
07/07/14
great service
07/07/14
