We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,823 reviews.
Very efficient, lovely young man who came to our house,friendly x helpfully .
21/06/14
no comment
21/06/14
loved it £66 with parcel force, parcel monkey...via parcel force £22 BARGAIN
21/06/14
Excellent service as usual with perfect timing for by road as stated 6 days always happy to use as normal keep up the good work and prices
21/06/14
Fast and safe delivery
20/06/14
Booked with city link. Would be nice to be able to drop at the depot on the same day. Very good otherwise.
20/06/14
no comment
20/06/14
no comment
20/06/14
Good service,a notification of time collection say 4hr slot would be helpful
20/06/14
Find a way that ppl don't need to print off parcel label. ?Phone barcode, driver scans and prints off a sticker or something
20/06/14
no comment
20/06/14
Great, another 'on time' delivery. 100%
20/06/14
Brilliant service a+++++++
20/06/14
no comment
20/06/14
good easy selection process will be using again
20/06/14
Best parcel service I have experienced. So so good!
20/06/14
no comment
20/06/14
The first time I used Parcel Monkey they were on time. However on this occassion they were 1 hour late.
20/06/14
Excellent service, if city link could give a pick up time either am or pm
20/06/14
Prompt reliable service. Thanks :)
20/06/14
Courier turned up a whole day late!!! I won't be back
20/06/14
parcel did not arrive after a long investigation on my part I found it sitting at customs waiting for duty to be paid. no communication
20/06/14
parcel not collected
20/06/14
Great service, unbeatable price, EXCELLENT! Will be using you again! Many thanks
20/06/14
no comment
20/06/14
very good service - would be useful to know approximate timing of collection of parcel whether am or pm
20/06/14
I CANNNOT CONTACT YOU REGARDING A PROBLEM !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
20/06/14
no comment
20/06/14
The servicev from Courier was the worst experiance I have ever had with a delivery. Which never got Delivered.
20/06/14
no comment
20/06/14
very good service 2nd time I've used parcel monkey.
20/06/14
I understand that it was not easy to give me an estimated time of collection but when the driver arrived he was very offhand and miserable
20/06/14
The collection was 3 days late. I had trouble getting in touch with anyone at DXfreight. Put on hold for 20 minutes at a time.
20/06/14
no comment
20/06/14
no comment
20/06/14
Great Service as usual
20/06/14
Very accommodating. Thank you so much!
20/06/14
no comment
20/06/14
no comment
20/06/14
Good service. It would have been nice to be given an approximate time for collection instead of a whole day
20/06/14
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