We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
The courier collected a parcel at the wrong address and caused major problems. However, parcelmonkey was great as a service.
10/07/14
Good! Thank you… the only problem with all this is the 'Pick up' time- you'll have to give it the whole day!
10/07/14
No comment left by this customer.
10/07/14
No comment left by this customer.
10/07/14
A+++++++++++
10/07/14
Hi, I paid for for a next day collection - which didnt happpen and a full day of leave wasted - telephone support for DX non-existent.
10/07/14
No comment left by this customer.
10/07/14
No comment left by this customer.
10/07/14
Excellent service, on time & easy to use
10/07/14
Service exactly as described and expected, prompt efficient delivery at very reasonable value! Thanks!
10/07/14
No comment left by this customer.
10/07/14
Easy to use website
10/07/14
Will recommend you to my employer
10/07/14
No comment left by this customer.
10/07/14
No comment left by this customer.
10/07/14
Excellent service made very simple with your easy to use web site
10/07/14
Very good service, only thing that could make it better is an estimated collection time
10/07/14
As usual, excellent service - thanks
10/07/14
No comment left by this customer.
10/07/14
Waited 2 days for collection from Courier.
10/07/14
No comment left by this customer.
10/07/14
The person that collected the parcel was very polite & efficient
10/07/14
Initially sent a bike for a large fragile parcel but rectified by sending a car later the same day. Good service!
10/07/14
No comment left by this customer.
10/07/14
No comment left by this customer.
10/07/14
No comment left by this customer.
10/07/14
Worked really well. Booked in quickly and delivered as promised
10/07/14
The driver Had to ring me because the label on the bag was damaged so I told him to open the bag because I had written the address inside
10/07/14
Reasonably priced - cheaper than Royal Mail! Turned up for collection just before lunchtime so didn't have to wait in all day :-)
10/07/14
No comment left by this customer.
10/07/14
No comment left by this customer.
10/07/14
Great service, thank you.
10/07/14
Easy ..... On time, reasonable cost and efficient service.
10/07/14
No comment left by this customer.
10/07/14
No comment left by this customer.
10/07/14
Very good
10/07/14
I was very happy with this service, I can't think of anything I would change. Thank you.
10/07/14
Parcel arrived broken - not enough details on your site to allow me to fill out claim form thoroughly.
10/07/14
No comment left by this customer.
10/07/14
City Link failed to deliver 'Next Day' although parcel was at their Preston depot at 04.41 on 9th July for delivery that day
10/07/14
