We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,823 reviews.
Perfect - thanks!
22/06/14
no comment
22/06/14
no comment
22/06/14
Parcel was not collected on the correct date and tracking was not updated.
22/06/14
No comment left by this customer.
22/06/14
No comment left by this customer.
22/06/14
I booked the collection on 18th, they didnt come and i arranged recollection on 19th they didnt come again without any explanation?! shame
22/06/14
No comment left by this customer.
22/06/14
No comment left by this customer.
22/06/14
lost the arms to my excersise chair ! when I phoned depot they said they'd check but no body's phoned me back ! not happy....
22/06/14
No comment left by this customer.
22/06/14
No comment left by this customer.
22/06/14
I paid for next day service, but the item was delivered two days later when the recipient was at work.
22/06/14
Collection was quite late in day - would have liked more information on collection time
22/06/14
Very good indeed. Everything was completed as scheduled.
22/06/14
No comment left by this customer.
22/06/14
Guaranteed next day delivery wasn't collected yet I've had no refund
22/06/14
Great service
22/06/14
parcel not picked up and no way of contacting you to chase it up!!!!!
22/06/14
This was my first experience of using Parcel Force and everything was straight forward and easy to use.
22/06/14
Total waist of my time at least 30 hours in all.
22/06/14
I think if u could offer rough times for collection that would help.
22/06/14
No comment left by this customer.
22/06/14
Excellent service. Easy to track. I like the reminder on the day of collection.
22/06/14
Just started to use your service and the prices plus service are brilliant. Thank you.
22/06/14
Many thanks... Fantastic service... Highly reliable...
22/06/14
No comment left by this customer.
22/06/14
Service was as stated and delivered the following day
22/06/14
no comment
22/06/14
Superfast! but even though I packaged it well, put PLEASE handle with care on every side it arrived damaged! More expensive than Collect+
22/06/14
Simplicity and Convenience
22/06/14
The website was easy to use very clear and precise and what you said would happen did happen. Will definitely use you again. Good price too.
22/06/14
Parcel picked up, parcel mangled on it's way to destination, parcel delivered.
22/06/14
Love your value and service but City Link can be a bit of a let down
22/06/14
no comment
22/06/14
Absolutely disaster, no support at all , no feedback , no help line , i think i am stranded on Mars
22/06/14
very goog and very inexpensive
22/06/14
no comment
22/06/14
no comment
22/06/14
no comment
22/06/14
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