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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,039 reviews.
You damaged the parcel and only part delivered, and haven't responded to my emails for assistance.
01/10/14
no comment
30/09/14
delivery next day
30/09/14
Easy to use and reliable. The parcel was pickedup as expected and arrived on time. You could try to give a shorter timeframe on the pick u
30/09/14
no comment
30/09/14
no comment
30/09/14
Very good could update website and explain things in a bit more detail but overall a good service. Alan
30/09/14
easy, simple, straight forward!
30/09/14
excellent as always cant fault them at all.
30/09/14
Pick up as confirmed and delivery slot accurate and delivered perfectly well done again
30/09/14
no comment
30/09/14
Easy Website, Fast Ordering, Timely Pickup and Delivery
30/09/14
no comment
30/09/14
no comment
30/09/14
Brilliant - a good price and quick costing - easy to decide - quickly... and performed too - thanks again
30/09/14
thanks great service as usual
30/09/14
The parcel was not collected as agreed and paid for, now making excuse to my customer
30/09/14
Excellent!
30/09/14
no comment
30/09/14
Post office quoted £60 to send a parcel to France. The identical service via Parcel Monkey cost £30. Perfect!
30/09/14
no comment
30/09/14
Pleased with collection, nice man, pleased with delivery to my son, but tracking the shipment was a difficult to understand.
30/09/14
Pick up on time delivered on time, job done
30/09/14
Excellent service and price, will use you again, thank you.
30/09/14
Our collection driver is Brilliant
30/09/14
Refund money to innocent customers when parcels dont get delivered in time as PROMISED by your firm
30/09/14
very good reliable service
30/09/14
estimated time for collection. was unsure of collection time
30/09/14
Excellent service and value for money.
30/09/14
No comment left by this customer.
30/09/14
Would be good to know you have to put items in a box when looking at a quote rather than after you have purchased.
30/09/14
Quick.. smooth.. gr8
30/09/14
Good all round service - pick up on time - delivery on time - documentation good
30/09/14
No comment left by this customer.
30/09/14
No comment left by this customer.
30/09/14
No comment left by this customer.
30/09/14
ETA on collection would be nice :)
30/09/14
Simple to book, convenient, well notified, reliable.
30/09/14
No comment left by this customer.
30/09/14
Great service, Collected as arranged, All good, Will use again, Thanks A*****
30/09/14
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