We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,810 reviews.
Excellent service as usual
04/12/14
Usual excellence as usual!!! Not the cheapest but you know someone will turn up unlike other companies. Many thanks, 1st class.
04/12/14
Parcel arrived safe and sound, no problems. Excellent service. Many thanks.
04/12/14
No comment left by this customer.
04/12/14
Affordable and did job well.
04/12/14
No comment left by this customer.
04/12/14
On time and dependable
04/12/14
DPD lied and said that had tried to deliver the parcel but they made no attempt to deliver on the day it was due for delivery
04/12/14
No comment left by this customer.
04/12/14
No comment left by this customer.
04/12/14
used a few times now - 100% perfect record!
04/12/14
Brilliant service! Never let's me down!! Thank you parcel monkey!!
04/12/14
Charged an additional £50 to my card without asking my permission.
04/12/14
Exactly what I ordered.Collected on the day stated and delivered abroad very quickly! Thank you
04/12/14
Need to your courier to give reviews for parcels collected and city still use paper not eco friendly
04/12/14
No comment left by this customer.
04/12/14
No comment left by this customer.
04/12/14
No comment left by this customer.
04/12/14
Parcel left with a neighbour but no card left with customer. I had to try and find out where parcel was and phone customer
04/12/14
Parcel monkey is amazing ,service excellent , better than i hoped , everything went as stated thankyou
04/12/14
Give a specific time, rather than just a date of pick up
04/12/14
parcel still not collected over 1 week
04/12/14
Insurance cost seemed more than required. If the courier service offered is unreliable they should not be offered.
04/12/14
No comment left by this customer.
04/12/14
No comment left by this customer.
04/12/14
No comment left by this customer.
04/12/14
Really works well to locate the best price and service for a given parcel
04/12/14
Very good service to remote area of Sri Lanka.
04/12/14
super fast
04/12/14
No comment left by this customer.
04/12/14
No comment left by this customer.
04/12/14
No comment left by this customer.
04/12/14
Supposed to of been next day delivery but turned up 24 hours later than what I expected!
04/12/14
No comment left by this customer.
04/12/14
No comment left by this customer.
04/12/14
Excellent service and easy to book parcel for collection. would recommend to others.
04/12/14
No comment left by this customer.
04/12/14
As always on time and courteous well done
04/12/14
No comment left by this customer.
04/12/14
Service was great. Booked on line, printed label, packaged goods and the next day, as expected, City Link arrived, signed for
04/12/14
