We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,002 reviews.
Driver arrived before noon and was extremely helpful. Booking was easy and tracking is the parcels is simple
01/12/14
The parcel was booked for collection on tues, it was finally collected on thursday, there was no contact whatsoever to explain this, shoddy.
01/12/14
Apparently the box arrived quite bashed up, that's not good enough.
01/12/14
Sadly 50 percent of the time Citilink don't collect on requested day - maybe not such a good courier to include in your comparison service
01/12/14
Picked up well within the time frame and delivered next day. Fantastic price and great service. Highly recommended!
01/12/14
Specified collection no later than 4pm turned up at 5.15 it was only by chance that night someone was there.
01/12/14
No comment left by this customer.
01/12/14
Booked via Parcelforce for next day collection, collected and delivered efficiently, no dramas, and the price is right.
01/12/14
No comment left by this customer.
01/12/14
Brillent service , great website booking and tracking. Fast collection and delivery . Excellent price will use again . Many Thanks
01/12/14
great value, very prompt and fast delivery
01/12/14
First time i sent a parcel. parcel monkey made it very easy for me every think went perfect i will not use any other service.
01/12/14
pleased with service dropped parcel off at city link and paid a fair price thanks
01/12/14
Would be useful to be provided contact details of the courier in order to get a shorter collection window than the standard 8am-6pm.
01/12/14
A*
01/12/14
No comment left by this customer.
01/12/14
No comment left by this customer.
01/12/14
Effortless transaction,very impressed,it took my parcel 3 days from UK to be on my daughters desk in Hong Kong.
01/12/14
Painless process from start to finish, best quote I got, excellent updates. All in all I can thoroughly recommend
01/12/14
Absolutely shocking parcel barcode was incorrect no phone number available to contact makes life difficult! I won't be using you again!
01/12/14
Excellent this time. Shame it's mandatory in your forms to supply a phone number. What am I supposed to enter when the recipient refuses????
01/12/14
No comment left by this customer.
01/12/14
No comment left by this customer.
01/12/14
No comment left by this customer.
01/12/14
Fantastic in 1 word parcel monkey and parcel force are the 1 city link are a failure I would never use city link again
01/12/14
No comment left by this customer.
01/12/14
No comment left by this customer.
01/12/14
Parcel collection and delivery - just as promised
01/12/14
No comment left by this customer.
01/12/14
No comment left by this customer.
01/12/14
quality service, would definitely recommend
01/12/14
good service but not so good with communication , an email when the parcel arrived etc would have been good
01/12/14
I don't think you can improve...you are perfect!
01/12/14
No comment left by this customer.
01/12/14
great. no problem. tks
01/12/14
Worked well, thanks
01/12/14
Ordering was easy; collection and delivery in line with promises. All in all very happy
01/12/14
No comment left by this customer.
01/12/14
No comment left by this customer.
01/12/14
No comment left by this customer.
01/12/14
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