We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,759 reviews.
Why didn't I receive a survey request the time when you failed to pick up my parcel and I receive neg feedback from my buyer?????
18/11/14
No comment left by this customer.
17/11/14
excellent price
17/11/14
No comment left by this customer.
17/11/14
Would be good to get the address of the drop off centre once booked
17/11/14
The parcel was thrown around a lot and the contents were damaged,even though wrapped in bubble wrap.Very poor service.Won't use again
17/11/14
excellent as usual
17/11/14
All went exactly as it should thank you
17/11/14
Fandabby dosie. Cheers monkeys.
17/11/14
First class serice, very happy to use again.
17/11/14
No comment left by this customer.
17/11/14
Web site is easy to use and the collection went very smoothly, the van driver was very helpful, thank you
17/11/14
I would say maybe a collection time would be good
17/11/14
Everything spot on. Thanks
17/11/14
Very easy to book the collection on-line, quick collection and good delivery overseas
17/11/14
No comment left by this customer.
17/11/14
First time and seamless
17/11/14
2nd time I have used you and both times superb service and excellent price many thx Peter
17/11/14
Parcel never collected ended up taking it to the depot, noway of tracking after it left the country, still waiting for you to get back to me
17/11/14
Fantastic service and price
17/11/14
give contact numbers for couriers
17/11/14
No comment left by this customer.
17/11/14
Parcel lost for days, support response was slow as it probably took 24 hours for you guys to even say you'd contact the courier now
17/11/14
parcel was not kicked up and iended up taking it to the dept myself.
17/11/14
No comment left by this customer.
17/11/14
The website and instructions were simple to understand. The courier service supplied was excellent. Will use again.
17/11/14
No comment left by this customer.
17/11/14
Tracking not updated regularly & parcel not arrived within the times quoted. Very disappointed.
17/11/14
all good beside city link!
17/11/14
Just keep doing what you do and keep the price down. Great service
17/11/14
Wow only took 7 days this time all the way to Rhodes. Many thanks
17/11/14
excellent service
17/11/14
No comment left by this customer.
17/11/14
No problems a quick collection and delivery at a good price
17/11/14
Parcel Monkey one of the best shipping company!!!!!!!
17/11/14
It would help if parcels were delivered to the correct addresses.
17/11/14
Great service, fast delivey, very satisfied !
17/11/14
Wonderful service would use again and certainly recommend.
17/11/14
No comment left by this customer.
17/11/14
Great
17/11/14
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