We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,242 reviews.
Very efficient service
16/11/14
No comment left by this customer.
16/11/14
Delivery was a day late and there was a complete day with no tracking data. Would expect a refund as it was supposed to be Next Day.
16/11/14
Pick up on time, delivery next day, nothing broken, great price - what more could I want?
16/11/14
very good service and delivered on time, 10/10
16/11/14
No comment left by this customer.
16/11/14
No comment left by this customer.
16/11/14
No comment left by this customer.
16/11/14
Rubbish that's a week and my parcel has still not been picked up!!!!
16/11/14
yet again fantastic service at a price that no other can match. DELIGHTED!!!! ;)
16/11/14
perfect!5*
16/11/14
No comment left by this customer.
16/11/14
Happy with collection service. Will use again.
16/11/14
No comment left by this customer.
16/11/14
Very impressed. Easy to use service, very competitive and you know your getting the best price out there.
16/11/14
I'm extremely dissapointed! I left specific instructions for the driver which weren't even passed on! Driver left card at wrong address!
16/11/14
Very good. I recommended.
16/11/14
Excellent service. Delivered on time. Would use them again
16/11/14
All good, collected and delivered quickly and efficiently.
15/11/14
I hate the fact if you need an answer to anything you have send a message a complete farce get a call centre you cheapskates.
15/11/14
No comment left by this customer.
15/11/14
no collection on booked day. No explanation or "missed collection" card left either
15/11/14
Can't fault the service,you pay what your quoted and the parcels picked up and delivered as arranged with courier.will continue using you
15/11/14
No comment left by this customer.
15/11/14
very pleased with the service!
15/11/14
No comment left by this customer.
15/11/14
No comment left by this customer.
15/11/14
fab, but would like a time frame when the parcel would be picked up if possible.
15/11/14
Very fast delivery, great!
15/11/14
Good service overall, would have like to have a better idea of the pick up time i.e Morning or Afternoon not pick up will be between 8am 6pm
15/11/14
I do have issues when booking Parcelforce shipments to drop off at local post office.
15/11/14
No comment left by this customer.
15/11/14
all just you said
15/11/14
i found your service excellent i sent a parcel to my son in Germany it arrived the next day as you said and will certainly using you
15/11/14
Everything was great.
15/11/14
Very good, took only 3 days instead of estimated 4-6.
15/11/14
The system was easy to use, the prices competitive, and I would definitely both recommend the service and also use it again myself.
15/11/14
Did what you said you'd do when you said you'd do it. Can't ask for more. Thanks.
15/11/14
To date Sat 15th November parcel has still not been delivered and no clear tracking
15/11/14
No comment left by this customer.
15/11/14
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