We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,810 reviews.
During the black friday period City Link,booked through yourselves,Delivered all 5 parcels next day on un-guranteed 24 hr service.EXCELLENT!
05/12/14
Your service is very efficient, with competitive prices and selection.
05/12/14
No comment left by this customer.
05/12/14
Quick,easy & cheap.. What else do you want!.. Thank you..
05/12/14
No comment left by this customer.
05/12/14
efficient service, could perhaps give an approximate collection time
05/12/14
I could not track my parcel and I have no idea if it had arrived.
05/12/14
I was perfectly happy with the courier he was extremely helpful as this was my first time using your service. I will definitely be using thi
05/12/14
No comment left by this customer.
05/12/14
No comment left by this customer.
05/12/14
would have been perfect if we had a time for parcel collection
05/12/14
Fast and efficient thank you
05/12/14
Excellent rapid service. Thank you
05/12/14
Pleasant, efficient and very helpful. You beat the Royal Mail hans down!
05/12/14
No comment left by this customer.
05/12/14
was satisfied with service would recommend to othets
05/12/14
Far too long waiting for labels, horrid after sales care and I would rather not have used you lot at all
05/12/14
very good parcels arrived much earlier that we thought and we be sending some more to Barbados next week and will be in touch
05/12/14
always fast collect.
05/12/14
No comment left by this customer.
05/12/14
The tracking was the only thing that I found an issue; it said "address not found" when it meant that he wasn't in. It arrived anyway.
05/12/14
No comment left by this customer.
05/12/14
No comment left by this customer.
05/12/14
A collection time would be handy for not business collection, but other than that great service
05/12/14
Pick up was on time, paperwork expedited efficiently Just waiting for delivery in Oz now.
05/12/14
No comment left by this customer.
05/12/14
No comment left by this customer.
05/12/14
No comment left by this customer.
05/12/14
Excellent service as always
05/12/14
No comment left by this customer.
05/12/14
I would like a full refund re - failure to guarentee next day delivery as per website promise for the fee I paid
05/12/14
No comment left by this customer.
05/12/14
can't improve on my comment. You did exactly what you said you would & the parcel was delivered promptly. Well done
05/12/14
No comment left by this customer.
05/12/14
No comment left by this customer.
05/12/14
Like the ease of the website. Easy to understand. Clear pricing structure.
05/12/14
Very quick deliveryvtjis time in 2 days from the uk to belgium
05/12/14
☆☆☆.•''♥ I recommend ☆ Good transaction ♥''•.☆☆☆
05/12/14
solid service.
05/12/14
I can not think how you could improve. A**
05/12/14
