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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,039 reviews.
Parcel not delivered next day, arrived the following week on the Tuesday instead.
01/10/14
No comment left by this customer.
01/10/14
pickup was good but was not delivered next day as service advertised.
01/10/14
Delivered on time next day delivery. Thank you!
01/10/14
Delivery is not complete at the moment - please ask again
01/10/14
No comment left by this customer.
01/10/14
No comment left by this customer.
01/10/14
CityLink driver great as always - great service
01/10/14
No comment left by this customer.
01/10/14
No comment left by this customer.
01/10/14
No comment left by this customer.
01/10/14
my parcel was lost, not delivered on time, took me over 24hrs to eventually find it to reschedule delivery only for it to arrive damaged!
01/10/14
Very good. Thank you
01/10/14
No comment left by this customer.
01/10/14
Courier did not turn up
01/10/14
I thought you gave an excellent service and will always use Parcel Monkey again many thanks Stephen Marslin J & A RESTORATIONS
01/10/14
No comment left by this customer.
01/10/14
HAPPY WITH SERVICE
01/10/14
Website worked very well. City Link driver missed pick up tho, as called at wrong house. Delayed delivery by one day.
01/10/14
Collected and arrived on time!
01/10/14
deliver when you say you will, other than that really happy. thankyou
01/10/14
Useful if date was on confirmation page if you are booking a collection for the future
01/10/14
No comment left by this customer.
01/10/14
good service at a good price, would use your service again
01/10/14
the pick up was swift and hassle free. however an estimated time should be given as to when it will be picked up
01/10/14
could do with time slots
01/10/14
Despite seeing some truly awful reviews (after I'd paid), no glitches at all. Insurance ought to be part of the up-front quote though.
01/10/14
No comment left by this customer.
01/10/14
Great service, easy to use and offered competitive prices among delivery companies
01/10/14
No comment left by this customer.
01/10/14
easiest website I have used .pickup driver was pleasant and very helpfull .will use again if needed thank you .
01/10/14
The parcel was not picked up on the collection date. My mum stayed in all day waiting. we eventually got a text at 20.15 !
01/10/14
everything was good - DX courier did a great job - great price too
01/10/14
Excellent service; price and delivery time.
01/10/14
Efficient and very quick! Good value. Thank you.
01/10/14
Prompt pick up - all went well.
01/10/14
no comment
01/10/14
Happy with the service I received. Parcel was picked up on the day/time I was given and was delivered safely and on time. Will use again!
01/10/14
Very good service, thanks
01/10/14
no comment
01/10/14
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