We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,810 reviews.
It would be great to have a shorter time window for parcels being collected.
02/12/14
No complaints. Reliable collection and delivery.
02/12/14
Excellent Service
02/12/14
No comment left by this customer.
02/12/14
Fantastic. I am very pleased with your service and have recommended to quite a few friends & family to use your delivery service. Fantastic
02/12/14
No comment left by this customer.
02/12/14
TAking to much time i cant tracking or anythng through my website i dont knw wer my parcel atleast u have to provide contact no
02/12/14
I am very impressed with the speed of service you provided. Only comment is if the customer could be given approximate time of pickup.
02/12/14
everything good. Quick delivery and cheap.
02/12/14
A great service
02/12/14
Excellent service, quick and easy to use to get the best price and so fast!!
02/12/14
No comment left by this customer.
02/12/14
No comment left by this customer.
02/12/14
Easy booking, prompt collection and delivered as promised. Excellent service.
02/12/14
No comment left by this customer.
02/12/14
Parcel was received in Sydney on 1st Dec and service provided by Parcel Monkey was good
02/12/14
Only ever been one problem. This week a driver was sent to collect a parcel which had already been collected.
02/12/14
The collection did not happen and I received no notification or response to my messages.
02/12/14
Very good service only your price needs to be more competitive comperd to parcel2go over all good :)
02/12/14
AAA
02/12/14
No comment left by this customer.
02/12/14
Good service and your website was quick and easy to track my parcel. The driver was friendly and professional.
01/12/14
No comment left by this customer.
01/12/14
Even with a missed service you still got my parcel there top work!!! Best friends everer
01/12/14
No comment left by this customer.
01/12/14
No comment left by this customer.
01/12/14
Efficient quality service
01/12/14
Driver arrived as scheduled and notification of delivery was good
01/12/14
Does what it says on the tin - brill!!
01/12/14
No comment left by this customer.
01/12/14
Parcel hasn't arrived and cannot be tracked through your website with your own shipping refs.
01/12/14
No comment left by this customer.
01/12/14
Good service still awaiting delivety
01/12/14
No comment left by this customer.
01/12/14
No improvement No changes necessary
01/12/14
Very good. Pricing could be bettwr though as a bit high.
01/12/14
No comment left by this customer.
01/12/14
Excellent service, my grandchildren are very happy everything got there so speedy, happy boys .
01/12/14
No comment left by this customer.
01/12/14
easy to use and 67% cheaper than post office
01/12/14
