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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,033 reviews.
Excellent service
03/10/14
agent friendly and delivery on time, would benefit from better tracking description and estimates for collection and delivery timing
03/10/14
My parcel have not collected. And there was not any explanation or returned money.
02/10/14
no comment
02/10/14
Was dubious about using you as parcel went astray Previously, VERY PLEASED this time though... Thank you very much. Restored my faith in you
02/10/14
no comment
02/10/14
Could do with info of when the parcel was delivered. Other than that very satisfied.
02/10/14
Thank You
02/10/14
no comment
02/10/14
no comment
02/10/14
no comment
02/10/14
no comment
02/10/14
no comment
02/10/14
no comment
02/10/14
Easy to use - great service at a fair price.
02/10/14
The first email said if I required postage labels an email would be sent shortly. It arrived about 4 hours later which was too late to print
02/10/14
Late delivery of my mothers birthday present. Really disappointing.
02/10/14
everything went as planned no problems will certainly use parcel monkey in the future
02/10/14
We had no confirmation of receipt of goods from Bestheating. Toady they stated goods returned damaged when asked about refund. Please rvrt.
02/10/14
Item delivered from Essex to fort william in the Scottish highlands in less than 24 hrs! Excellent service, very difficult to beat!!
02/10/14
my parcel wasnt collected on date booked and had to rebook anotger collection date,,dissappointed customer.
02/10/14
Parcel has not been picked up. A man appeared,picked up one end of parcel said that's too heavy and left .
02/10/14
Awesome
02/10/14
no comment
02/10/14
delivered very quickly. my customer was very satisfied by the speed. that means i am as well . thank you
02/10/14
item in parcel,when fitted to my computer was broke,,i informed the saler of this and he said that the unit was working fine when posted.
02/10/14
Amazing service! placed collection order 5pm and item was collected 8.30am the next day. The price was half of what others quoted!
02/10/14
My package was broken when it arrived and it took 6 days for the process to be completed
02/10/14
excellent service, friendly collection driver & parcel arrived on time.
02/10/14
no comment
02/10/14
No comment left by this customer.
02/10/14
no comment
02/10/14
Excellent customer experience from start to finish.
02/10/14
no comment
02/10/14
item smashed to pices despite box and acres of bubbl wrap
02/10/14
x
02/10/14
no comment
02/10/14
Good ervice keep it up its a pitty you are so restricted on the length of parcels with such light items
02/10/14
Sorry, still excellent!!!
02/10/14
Nothing
02/10/14
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