We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,478 reviews.
No comment left by this customer.
30/11/14
Couldn't fault at all! Fantastic service!
29/11/14
all went well on my first purchase thanku
29/11/14
No comment left by this customer.
29/11/14
My parcel was never picked up. The service is clearly terrible as there is nobody to vocally correspond with. I would like a refund.
29/11/14
No comment left by this customer.
29/11/14
No comment left by this customer.
29/11/14
I paid for next day delivery and my item still hasn't arrived 2 days later. What's more the tracking numbers I was given are unrecognised.
29/11/14
exccelent service
29/11/14
No comment left by this customer.
29/11/14
Fantastic but wish was not obliged to save my card details on your system
29/11/14
print pick up and easy to complete.
29/11/14
No comment left by this customer.
29/11/14
Spot on once again.
29/11/14
top job as usual my client very happy thanks.
29/11/14
We had expected the parcel on Friday, we are now away until Tuesday, so will arrive when we r not here!
29/11/14
very pleased with the service. instructions for position of the labels could be clearer
29/11/14
No comment left by this customer.
29/11/14
No comment left by this customer.
29/11/14
very good service
29/11/14
No comment left by this customer.
29/11/14
Problems with Courier. Can you ring me 01709 867072 .asap if poss.thank you
29/11/14
No comment left by this customer.
29/11/14
No comment left by this customer.
29/11/14
The Parcel Force driver made no attempt to alert me (door has no bell) despite me requesting call or text--missed delivery, wasted day, BAD
29/11/14
No comment left by this customer.
29/11/14
Great service, quickly delivered! Thank you.
29/11/14
24 hrs late picking up and no notice given
29/11/14
excelent and easy. cheap too
29/11/14
The service was excellent until it came to delivery, the parcel was left in full view of the street against a window
29/11/14
Really good service and good price. Recommend
29/11/14
No comment left by this customer.
29/11/14
No comment left by this customer.
29/11/14
no customer service phone line is poor business!!! website wouldn't allow me to change date of collection. no-one to phone for help.
29/11/14
No comment left by this customer.
29/11/14
very happy with the service and competitive price.
29/11/14
No comment left by this customer.
29/11/14
It would be helpful to be able to amend your order once completed payment i.e. collection date
29/11/14
Very good service and I will be using it again
28/11/14
Item arrived damaged badly
28/11/14
