We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,810 reviews.
Brilliant... Lovely and easy :0) Would definitely use again and soooooo much cheaper than Royal Mail!!!
07/12/14
Web site good, pickup good but it took Parcel Force 2 attempts to deliver to a company so it was a day later than expected
07/12/14
No comment left by this customer.
07/12/14
I will use you more and more, Great Thank You
07/12/14
No comment left by this customer.
07/12/14
Delivered by Parcel Force but far cheaper than they quoted themselves! Excellent service, will use again.
07/12/14
Parcel returned to me with no reason. Tried to contact you but unfortunately is December and you only works from monday to friday....clever
07/12/14
No comment left by this customer.
07/12/14
Easy to use web site, unfortunately none of my cards were excepted call my bank and they said it should all be ok a mate paid for me.
07/12/14
still havent delivered item ????? guaranteed next day delivery or your money back ???? its a week later still no item delivered HURRY UPPP
07/12/14
No comment left by this customer.
07/12/14
parcel was picked up and delivered in time.
07/12/14
Suggest that when booking on line out of normal business hours you indicate that the labels will not be isued until the office reopens.
07/12/14
No comment left by this customer.
07/12/14
No comment left by this customer.
07/12/14
No comment left by this customer.
07/12/14
the customer service is poor
07/12/14
No comment left by this customer.
07/12/14
No comment left by this customer.
07/12/14
No comment left by this customer.
07/12/14
excellent service and fast delivery
07/12/14
Very good service, well done.
07/12/14
No comment left by this customer.
07/12/14
Parcel picked and delivered in time. Very satisfying experience
06/12/14
excellent service
06/12/14
No info whatsoever available on this item,5 days after being collected from us
06/12/14
No comment left by this customer.
06/12/14
I'm very unhappy with DX courier and Courier. first failing to collect and now not delivering on time.
06/12/14
No comment left by this customer.
06/12/14
very pleased with this service, everything was as described and delivery took only 3 days
06/12/14
Driver never turned up. I have lost money. I have emailed a complaint to you but no response. Will be emailing CEO.
06/12/14
a 3 hour timeslot on collections would improve an already excellent service
06/12/14
This was my first use of a courier. The driver did not seem to appreciate this plus we are disabled and slow to respond to the door.
06/12/14
No comment left by this customer.
06/12/14
No comment left by this customer.
06/12/14
No comment left by this customer.
06/12/14
this is the first time we have used parcel monkey and we have nothing but praise for you... collected when you said and was delivery on tme
06/12/14
as always no fus parcel handling from start to finish at a great price
06/12/14
My parcels seem to get delivered Ok with CityLink guaranteed next day delivery, so everything is fine, nothing to change.
06/12/14
No comment left by this customer.
06/12/14
