We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,242 reviews.
delivery estiamte of 2/3 days optomistic - will take more than a 7 days
17/11/14
Thanks, you made it really easy
17/11/14
No comment left by this customer.
17/11/14
No comment left by this customer.
17/11/14
No comment left by this customer.
17/11/14
Item picked up and delivered promptly - but no way of tracking / knowing when delivered / any other alerts which was worrying.
17/11/14
Great, Quick Online Submission Form, Delivered As Promised, Enough Said!!
17/11/14
Perhaps include tracking reference/link on order confirmation email rather than requiring an account sign in?
17/11/14
After getting a quote from Royal mail i was tempted not to send my brother in Italy his Birthday present. Now he's got a vere nice surprise
17/11/14
No comment left by this customer.
17/11/14
Parcel wasnt picked up. I carnt work like that!
17/11/14
Good
17/11/14
Good service but would be useful if you could get a collection time window when getting items collected from home.
17/11/14
No comment left by this customer.
17/11/14
No comment left by this customer.
17/11/14
super service would definitely use again
17/11/14
No comment left by this customer.
17/11/14
nothing to say only thank you
17/11/14
No comment left by this customer.
17/11/14
Fantastic that you have a local branch drop off facility .... ideal for that urgent big parcel
17/11/14
Everything went according to plan, have seen some adverse comments on web and was worried, but as said you did what you said on the tin.
17/11/14
Very easy process re collection etc
17/11/14
I am still waiting for Parcelforce to collect, I would like a refund.
17/11/14
Was very happy with the service. Collected the next day from ordering and parcel arrived safely at destination. Would use again.
17/11/14
NEVER AGAIN WILL I USE PARCEL MONKEY ALLWAYS PROBLEMS AND SLOW TO REFUND.LOOK ELSEWHERE
17/11/14
No comment left by this customer.
17/11/14
Picked up the Boxes on the mentioned date and delivered within the allocated time parameter!
17/11/14
I was very pleased with the overall service as it was prompt and efficient .
17/11/14
excellent easy & reliable service
17/11/14
No comment left by this customer.
17/11/14
Booked for collection on Friday but no collection made. Re-booked for Monday and all was fine at the second attempt.
17/11/14
timed pickup would make service even better
17/11/14
No comment left by this customer.
17/11/14
Very impressed with your service. Boxes picked up within an hour of booking, and delivered the next day.
17/11/14
Your service was good the parcel was collected on time. The parcel took longer than advertised to be delivered.
17/11/14
Easy to use, good value for money system
17/11/14
No comment left by this customer.
17/11/14
One item was broken, customer quite rightly refused to accept it, I have not heard from the courier yet to confirm this or to return it.
17/11/14
Very good service could be improved by estimated times of collection/ delivery.
17/11/14
No comment left by this customer.
17/11/14
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