We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,758 reviews.
Reasonable price one item took 5 days to arrive which annoyed the purchaser a little.
17/11/14
Driver was most helpfull package arrived on time and in tact
17/11/14
No comment left by this customer.
17/11/14
Brilliant service. Only way to improve is to give a Pick up time slot.
17/11/14
No comment left by this customer.
17/11/14
No comment left by this customer.
17/11/14
No comment left by this customer.
17/11/14
DX didn't turn up on the day you said they would they had my phone nub but courtesy call and wasted my time would definitely not use DXagain
17/11/14
dont think you can improve,,,total satisfaction,,,,10/10
17/11/14
Everything good, updating the webpage for tracking could be improve, emails to customers with up to date information will help.
17/11/14
Good prompt service at a reasonable cost AAA++
17/11/14
Hello, This item was heavily packaged and arrive broken on one side. I'm waiting on photos from my customer.
17/11/14
Parcel took 5 days instead of 2 days to deliver, routing issues.
17/11/14
No comment left by this customer.
17/11/14
more than 50% cheaper than parcel force .oz in 4 days. Thanks
17/11/14
No comment left by this customer.
17/11/14
i booked .... you delivered.... great
17/11/14
No comment left by this customer.
17/11/14
Courier collections for Business have to be within Business hours
17/11/14
More comms on pick up time/tighter pick up window
17/11/14
Promises on pick-up and delivery kept.Recipient delighted.
17/11/14
Brilliant service, half the price of most quotes we received!
17/11/14
No comment left by this customer.
17/11/14
Great service given would use again and recommend to friends.
17/11/14
No comment left by this customer.
17/11/14
No comment left by this customer.
17/11/14
pick up and delivery were both fine
17/11/14
Package was delivered damaged by Courier! Buyer returned item with negative ebayer feedback!
17/11/14
Less than 24hr
17/11/14
No comment left by this customer.
17/11/14
No comment left by this customer.
17/11/14
excellent service, will definitely use again
17/11/14
No comment left by this customer.
17/11/14
No comment left by this customer.
17/11/14
2 seperate orders failed to be collected. had to drop them off at local depot. not good.
17/11/14
very good service
17/11/14
delivery estiamte of 2/3 days optomistic - will take more than a 7 days
17/11/14
Thanks, you made it really easy
17/11/14
No comment left by this customer.
17/11/14
No comment left by this customer.
17/11/14
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