We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,810 reviews.
it was very good and very quick, very pleased with the service:)
08/12/14
No comment left by this customer.
08/12/14
Let us know what time it is coming please next time
08/12/14
your customer service is terrible they did not bother to email me back when ihad a problem.
08/12/14
When I track my shipment, all I see is "Shipment Confirmed - International" - I have no idea where in the world my parcel is.
08/12/14
Very good service. Website easy to use and great prices. Will definatly use again, Thanks!
08/12/14
Excellent service. Would be nice to be notified by text by whoever is collecting within an hour of them coming.
08/12/14
Easy to book. Collection on time. CityLink perfect as ever
08/12/14
One of our boxes had been ripped / torn but the contents were undamaged. The two boxes arrived on consecutive days.
08/12/14
Excellent service, collected on time, highly recommended, 3 days to get from uk to malawi
08/12/14
It was good service
08/12/14
No comment left by this customer.
08/12/14
No comment left by this customer.
08/12/14
No comment left by this customer.
08/12/14
Super fast collection and quick delivery all round good service will use again
08/12/14
Very simple and efficient.
08/12/14
No comment left by this customer.
08/12/14
No comment left by this customer.
08/12/14
Package arrived quickly without problems. It should state on the website before you pay that you need to print off labels etc.
08/12/14
Everything was spot on Keep it up
08/12/14
easy to book, cheapest , and labels sent. The labels needed to be a little earlier as it was only sent the morning of pick up
08/12/14
No comment left by this customer.
08/12/14
I asked for the same day service but here, I got the product one day later, this is not what I expected.
08/12/14
No comment left by this customer.
08/12/14
Perhaps give an SMS message with approximate time of pick up
08/12/14
No comment left by this customer.
08/12/14
my shipment was not collected on schedule, and was not delivered in time.
08/12/14
No comment left by this customer.
08/12/14
Picked up same day. Delivered three days later in France - intact.
08/12/14
very good
08/12/14
Good way to get a cheap return, post office counters rip you off. Please commercial rates are open to public.
08/12/14
No comment left by this customer.
08/12/14
No comment left by this customer.
08/12/14
Failed to collect on the stated day of collection and didnt even call/email me. Ended up delivering package to depot myself.
08/12/14
Very easy process, but would be perfect if there was a narrower time window when the courier would arrive.
08/12/14
No comment left by this customer.
08/12/14
No comment left by this customer.
08/12/14
No comment left by this customer.
08/12/14
Speed of service unbelievable - but did back in helping carry into house - would use again as otherwise fantastic service
08/12/14
I found the experience very easy to do and was very efficient, Definitely use again.
08/12/14
