We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,760 reviews.
No comment left by this customer.
13/11/14
No comment left by this customer.
13/11/14
Always been a quick & easy service
13/11/14
Very efficient and collected when stated
12/11/14
No comment left by this customer.
12/11/14
You are always on time and take extra care with parcels I need delivering thank you
12/11/14
No comment left by this customer.
12/11/14
No comment left by this customer.
12/11/14
No comment left by this customer.
12/11/14
No comment left by this customer.
12/11/14
Very pleased with outcome. A message to inform me about pick up time would have been much better than having to wait in not knowing a time.
12/11/14
No comment left by this customer.
12/11/14
easy to use quoting system with options that are straight forward .
12/11/14
No comment left by this customer.
12/11/14
No comment left by this customer.
12/11/14
I had 2 parcels collected, 1 has still not been delivered after 3 weeks and the other was sent back to me by mistake - so far no explanation
12/11/14
I printed my label and it was showing as still needing to be done in my account.
12/11/14
parcel force collected early - good
12/11/14
didn't collect my items!!
12/11/14
Excellent service
12/11/14
Easy to use, simple system. Thanks!
12/11/14
Parcel not picked up since last Thursday I m requiring refund or pick up asap
12/11/14
Great service & really helpful customer service team that resolved our problem immediately
12/11/14
First class professional service. Will recommend to all.
12/11/14
Really fantastic service and so simple to use. Only comment being I would have liked a time bracket for parcel pick up from FedEx!
12/11/14
No comment left by this customer.
12/11/14
I was very impressed by the service you offered me, so much so that I am going to use you again. Booking another delivery tonight ! thanks
12/11/14
Communication is impossible
12/11/14
Very expensive
12/11/14
Prices, not as competitive as DHL, which the store used to return my parcel.
12/11/14
Excellent service and much cheaper than any other parcel company.
12/11/14
system worked well, parcel picked up ok and delivered no problems
12/11/14
very pleased with service excellent price and delivery on time and easy to use online booking forms
12/11/14
City Link 24hr, parcel delivered in 48hrs despite arriving in delivery depot 4.30AM the day before!
12/11/14
Being given a receipt by the courier would be reassuring.
12/11/14
Notified of collection for Nov 6 but not collected until Nov 7. No explanation given or phone call.
12/11/14
No comment left by this customer.
12/11/14
Excellent service from pick up to drop off thanks
12/11/14
No comment left by this customer.
12/11/14
Great service, always on time of what's been promised
12/11/14
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