We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,810 reviews.
No comment left by this customer.
02/12/14
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02/12/14
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02/12/14
i could not fault your service everything went so smoothly i will recomend you to others and also use you again
02/12/14
it was late pick up. would be better it you could choice am or pm pick up. that way you don't have to stay in all day. other wise good job
02/12/14
Very happy with service. Thank you.
02/12/14
Easy to use service at a reasonable price!
02/12/14
the parcel force label does not display properly so I can`t take the parcel to the post office as I would like to
02/12/14
No comment left by this customer.
02/12/14
No suggestions to make.The whole process was very clear, easy to follow and I was kept well informed about the consignment's progress.
02/12/14
Excellent as always
02/12/14
No comment left by this customer.
02/12/14
CityLink driver perfect as ever. Thank you.
02/12/14
I used Interparcel until I had a bad experience. You guys are better value, too!
02/12/14
No comment left by this customer.
02/12/14
Collected exactly when it was promised and driver brought all the paperwork. Great service.
02/12/14
No comment left by this customer.
02/12/14
Not that impressed. Parcel not collected on right day. Terrible trouble trying to get hold of you. No phone number to call doesn't help!
02/12/14
All went very well and parcel was collected and delivered on time both ends. Thank You.
02/12/14
Collected parcel, moved parcel around and then delivered parcel. Just what a courier does.
02/12/14
No comment left by this customer.
02/12/14
Easy to use website, collected on time
02/12/14
No comment left by this customer.
02/12/14
Would help if you could let the customer know whether the parcel will be picked up morning or afternoon, saves waiting in all day.
02/12/14
No comment left by this customer.
02/12/14
1St class service . PIckup was as indicated. Next day delivery to customer was inform to him by sms. 5 Star
02/12/14
My item was never collected and I'm unable to contact you so contacting my bank to refund call me as I can't call you 07775866690
02/12/14
The parcel should of been picked up on Mon but didn't til Thursday only after me chasing it up :(
02/12/14
I WOULD LIKE A REFUND, YOU DID NOT COLLECT OR DELIVER MY ITEM AND THERE WAS ONLY A POSTAL ADDRESS, NO CUSTOMER COMPLAINT RAPID COMMUNICATION
02/12/14
Saved me £30! Awesome
02/12/14
next day service takes 6 days to arrive... rubbish! wont be using again
02/12/14
Parcel Monkey came within the hour as requested and delivered to our client as rquested with the 3 hours time slot, thank you will use again
02/12/14
delivery was late and not at the scheduled time or day
02/12/14
No comment left by this customer.
02/12/14
I will not be using your service again. I am outraged at the fact you lie about the weight of boxes. This is the 2nd time
02/12/14
No comment left by this customer.
02/12/14
This parcel was collected just over two hours after I did my booking, arrived safely in Australia six days later, great service
02/12/14
No comment left by this customer.
02/12/14
No comment left by this customer.
02/12/14
First time using Parcel Monkey. Very impressed. Will definitely recommend you and use your service again.Many thanks.
02/12/14
