We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,810 reviews.
No comment left by this customer.
08/12/14
No comment left by this customer.
08/12/14
order booked for monday.. no show, rebooked for thursday.. no show.. no communication or contact from you. very poor service!
08/12/14
Straightforward, easy - great service and will use again
08/12/14
The best service around
08/12/14
very easy to use and super fast
08/12/14
I have had no updates on my parcel, the estimated 3 to 4 days has now passed and still no delivery!
08/12/14
I booked it on Sunday and you picked up early on Monday, very pleased
08/12/14
OVERALL A SATISFACTORY/ REASONABLY PRICED SERVICE, WILL USE AGAIN.
08/12/14
Parcel got collected on time, arrived in Italy safely and quickly, will use you again and have already recommended to friends.
08/12/14
Efficient, clear, fast and provide a competitive price for an excellent service.
08/12/14
No comment left by this customer.
08/12/14
I would appreciate more information on when a collection is to happen. A text or email would be helpful. Overall excellent service.
08/12/14
No comment left by this customer.
08/12/14
An excellent service. My parcel was delivered within 2 to 3 working days as stated on the website.
08/12/14
Excellent service thank you, simple and fast.
08/12/14
7 Days to deliver a parcel is too long!
08/12/14
Absolutely Delighted super quick service and very reasonable price!! Keep up the Great
08/12/14
No comment left by this customer.
08/12/14
No comment left by this customer.
08/12/14
extremely great service. Parcel arrived in time Aww other no sign of damage
08/12/14
what a brilliant service - will use regularly
08/12/14
Does what it says on the can very well; simple, but prices displayed would be better incl. VAT
08/12/14
excellent service especially for bigger parcels was delighted with cost and how quick it was thank you.
08/12/14
you replied to my request for more tracking info very quickly and effiiently. parcel delivered on time
08/12/14
My parcel arrived within the expected date, very good and reliable service. I will surely recommend
08/12/14
No comment left by this customer.
08/12/14
Great service as promised, much better than competitors as actually got the delivery done!
08/12/14
Driver was on telephone throughout collection. I had to prompt for signature on collection record.
08/12/14
I still haven't received the parcel.
08/12/14
Only comment is I can't seem to get tracking information The PM number is only half of what's needed otherwise all good
08/12/14
GREAT SERVICE AND QUICK.
08/12/14
Item wasn't collected the day arranged, I had to rearrange collection.
08/12/14
Very good. Thank you.
08/12/14
No comment left by this customer.
08/12/14
Excellent service already, I see no reason to change, very satisfied customer.
08/12/14
No comment left by this customer.
08/12/14
My items were not picked up. And I will be wasting my time to get refund. Highly disapponted.
08/12/14
Brilliant service. great price and prompt delivery. Will certainly use you in future.
08/12/14
Delivery booked am 2nd but wasn't picked up until late evening 3rd (waited in all day)
08/12/14
