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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,760 reviews.
No comment left by this customer.
14/11/14
collected on time and delivered on time - what more can you ask??
14/11/14
Very good and easy to use
14/11/14
No comment left by this customer.
14/11/14
No comment left by this customer.
14/11/14
No comment left by this customer.
14/11/14
ability to drop parcel off somewhere for picking up would be good
14/11/14
The two parcels became separated, the second being delivered a day late.. :-(
14/11/14
Great Job !
14/11/14
Convenient and effic
14/11/14
paid for next day delivery, you failed, to three days in total.
14/11/14
Excellent rate excellent service more than happy,cannot find fault or how you could improve.
14/11/14
No comment left by this customer.
14/11/14
We order the driver for 9:30 and he was there at 8:30! We were not ready
14/11/14
Everything great, except when YODEL involved. They failed to collect a parcel 3 days, I flagged down random YODEL guy in street to collect!
14/11/14
Brilliant service, quick delivery and reasonable price for 5kg package from UK to Australia. Will use again *****
14/11/14
The wrong postcode was put on our parcel, as soon as we found out and notified you it was successfully delivered.Excellent service, thanks
14/11/14
No comment left by this customer.
14/11/14
The carrier picked up the parcel on the day specified and it arrived early and in good condition in
14/11/14
perfect service ,thank you, will be using you again
14/11/14
Parcel wasn't collected on the Friday and I waited in all day, really not happy.
14/11/14
The package has not arrived at its location. I paid for it to be delivered: it has not. Now you ask me to rate the service??
14/11/14
No comment left by this customer.
14/11/14
No comment left by this customer.
14/11/14
Great price and really good service. A text message providing a 2 or 4 hour time slot for collection would enhance the service further
14/11/14
Unreliable.I bought 3 days priority.Posted the same day.It was delivered after a week.I paid for something that wasn't provided.Never again.
14/11/14
No comment left by this customer.
14/11/14
No comment left by this customer.
14/11/14
easy to use, great price, quick service. very happy
14/11/14
a very efficient service the parcel was collected as promised.
14/11/14
No comment left by this customer.
14/11/14
Collection was 24 hours later than scheduled for the second time
14/11/14
Excellent service no complaints
14/11/14
good
14/11/14
No comment left by this customer.
14/11/14
totally brilliant price/value for money
14/11/14
All went as planned. Very happy with service, cost and information flow. Will use again. No monkey-ing about! A very neat parcel of service.
14/11/14
Brilliant as usual. Never had a problem so will continue to use Parcel Monkey in the future.
14/11/14
Excellent service - fast and efficient
14/11/14
Happy with this transaction using DX after two non-pick ups in the past
14/11/14
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