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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,039 reviews.
EXCELLENT SERVICE -WILL USE YOU AGAIN THANK YOU
01/10/14
no comment
01/10/14
you need somekind of online help like what your competitors offer, would make a real deffrence
01/10/14
no comment
01/10/14
Great service. Will defo use again.
01/10/14
Fast efficient service thank you
01/10/14
The best service for reasonable price. I already sent 7 times to Kazakhstan & have never been disappointed. Big thanks to PM.
01/10/14
Great will not hesitate to use again.
01/10/14
no comment
01/10/14
great service
01/10/14
no comment
01/10/14
Buyer in Belgium e-mailed to thank me for the ease of transaction, he was happy, so I was happy!
01/10/14
Excellent as always
01/10/14
no comment
01/10/14
no comment
01/10/14
No comment left by this customer.
01/10/14
No comment left by this customer.
01/10/14
Parcel picked up on Thursday afternoon and arrived in China on Sunday. Excellent service and value for money.
01/10/14
No comment left by this customer.
01/10/14
No comment left by this customer.
01/10/14
No comment left by this customer.
01/10/14
i managed to follow instructions and senyt package at reasonable price
01/10/14
The parcel was not collected on the day I arranged collection.
01/10/14
No comment left by this customer.
01/10/14
Perhaps you could ask drivers who collect parcels to be able to be able to speak ENGLISH and have a certain degree of comprehension!!!
01/10/14
No comment left by this customer.
01/10/14
No comment left by this customer.
01/10/14
Hope to deal with u again
01/10/14
No comment left by this customer.
01/10/14
Very good, no problems.
01/10/14
Collection & Delivery on time, thank you
01/10/14
No comment left by this customer.
01/10/14
Bot parcels collected in really quick time. understand they were both delivered (One to France) within three days. Great!
01/10/14
No comment left by this customer.
01/10/14
I had extremely poor service, but in fairness this was from Courier and not Parcel monkey
01/10/14
parcel wasn't collected on the following day and had to ring Courier 4 times to see where they were. Only collected at 3 o'clock today.
01/10/14
No comment left by this customer.
01/10/14
No comment left by this customer.
01/10/14
Easy to book. Would prefer a more definite collection than 8am to 6pm eg morning or afternoon.
01/10/14
an estimation of parcel pick-up time - even am or pm would help
01/10/14
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