We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,810 reviews.
Easy to use site, just a bit slow.
06/12/14
You still havent picked my parcel up! I need a refund and I will never refer you again second time!
06/12/14
No comment left by this customer.
06/12/14
Failed to pick up as agreed
06/12/14
N/A
06/12/14
Ordered a parcel next day delivery, collected 01/12 at recipients depot 02/12 still there 06/12 all cries for help totally ignored by you
06/12/14
A very good service worth reccomending. Easy printable labels, easy website instructions, helpful pick up and drop off successful.
06/12/14
fast pick up and delivery! loved being able to track the parcel fantastic service all round will be using you for anything we have to send
06/12/14
No comment left by this customer.
06/12/14
First class service. No problems with pick up or delivery. Half price of cost of Post Office. Will use again
06/12/14
maybe customer service training for front line delivery staff.
06/12/14
No problems only suggestion is the iPad was a little difficult :-))))))
06/12/14
Brilliant Service, Brilliant Price. Will be using your service every time from now on. Thanks.
06/12/14
Hi there , i have been really satisfied with you company.. The delivery has take less than 5 days and i do appreciate it. thanks and regard
06/12/14
Used you three times now,used different carriers and the process has been faultless
06/12/14
great service, many thanks
06/12/14
No comment left by this customer.
06/12/14
No comment left by this customer.
06/12/14
No comment left by this customer.
06/12/14
I was very pleased with the service,The parcel was collected and delivered as stated. the driver that collected it was polite. good price
06/12/14
Perfect
06/12/14
picked up parcel on time, so fingers crossed it will get there but it is in the hands at the company the other country
06/12/14
Great price, collected and delivered on time. Very happy.
06/12/14
Great service again, well done to all
06/12/14
I was absolutely delighted, the procedure was clear and the parcel delivered within the time promised and intact
06/12/14
Prompt collection, very good service.
06/12/14
No comment left by this customer.
06/12/14
No comment left by this customer.
06/12/14
Collection fine, transport fine, tracking stated 'delivered' when the parcel had not yet arrived at destinanation.
06/12/14
website easy, fair cost, easy drop off, parcel delivered quickly thanks
06/12/14
Would prefer a shorter window pickup time
06/12/14
No comment left by this customer.
06/12/14
i had 2 parcels picked up both delivared on time,tracking was usefull
06/12/14
No comment left by this customer.
05/12/14
Excellent service but would recommend live tracking system which shows the location the driver, so collection/delivery time can be predicted
05/12/14
Excellent service but would recommend live tracking system which shows the location the driver, so collection/delivery time can be predicted
05/12/14
Good service again.
05/12/14
Excellent service but would recommend live tracking system which shows the location the driver, so collection/delivery time can be predicted
05/12/14
A text so that one knows when to expect the collection - say within a 3-hour timespan - would save waiting in all day. But great service!
05/12/14
No comment left by this customer.
05/12/14
