We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,033 reviews.
Great
12/12/14
As always flawless!
12/12/14
No comment left by this customer.
12/12/14
No comment left by this customer.
12/12/14
It would have been helpful to have some idea of collection time. The driver arrived just before 5:00pm so I had waited in all day.
12/12/14
where is this parcel? The receiver says they didn't get it. tracking said it was accepted on 1st dec. its now 11th dec. Where is it?
11/12/14
Excellent, reliable service
11/12/14
Very good
11/12/14
A very straightforward transaction.
11/12/14
Parcel picked up on time and delivered to Eire in 2 days. Amazing service!
11/12/14
No comment left by this customer.
11/12/14
No comment left by this customer.
11/12/14
My parcel has reached the country but is 2 hours away from the address. I have emailed twice today for someone to contact me but no one has.
11/12/14
No suggestions as to improvements. I found the process simple and efficient
11/12/14
No comment left by this customer.
11/12/14
No comment left by this customer.
11/12/14
every thing was no problem for them who pickup the parcels.
11/12/14
found city lik
11/12/14
on time, no damages. good price
11/12/14
Nobody turned up to collect the parcels !!!
11/12/14
No comment left by this customer.
11/12/14
no one picked my parcel up and i want my money back
11/12/14
It was so easy , from booking online to the collection and very quick delivery. Could not ask for more .
11/12/14
No comment left by this customer.
11/12/14
Driver failed to turn up absolute useless
11/12/14
No comment left by this customer.
11/12/14
Not sure you can, it was very good.
11/12/14
NOT WORTH IT ! NIGHTMARE COMPANY
11/12/14
Courier did not collect my item on the day I had booked, had to call up and wait days after for them to finally come!
11/12/14
Arrived as stated
11/12/14
Even if the parcel had the"Fragile" tape on it arrived at destination with an hole on a side,maybe has been dropped,will be open on the 25th
11/12/14
Excellent 10/10
11/12/14
was delivered amazingly quick so impressed thanks be using you again
11/12/14
No comment left by this customer.
11/12/14
No comment left by this customer.
11/12/14
excellent service
11/12/14
No comment left by this customer.
11/12/14
The parcels have not arrived at the customers
11/12/14
Parcel booked for collection Friday. In all day waiting. No one came. No one from Courier contacted me.No apology! Up to me to rebook.Poor.
11/12/14
first time iv used a courier service ,simple web instructions fast reliable service and cheaper than post office will definitely use again
11/12/14
