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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,894 reviews.
VERY NICE VAN DRIVERS,PICK UP VERY QUICK,GREAT SERVICE ALL A ROUND.
07/10/14
No comment left by this customer.
07/10/14
Parcels not collected and now I'm being refused a refund for the order, because the system says they were collected.
07/10/14
The packaging was damaged and so now we aren't able to get a refund on our goods. Lost out on £300!
07/10/14
no problems thx
07/10/14
Prompt collection, prompt delivery
07/10/14
No comment left by this customer.
07/10/14
No need for improvement for this collection/delivery everything went very well
07/10/14
No comment left by this customer.
07/10/14
No comment left by this customer.
07/10/14
I paid for next day delivery. no items were delivered. No one knew where one if the boxes were. Courier were completely unconcerned .
07/10/14
No comment left by this customer.
07/10/14
didnt collect until the following day
07/10/14
No comment left by this customer.
07/10/14
Prompt collection and delivery. Great value for money & also great that you take larger items.
07/10/14
Incorrect Colletion time,payment made after midnight,still showing Colletion is today(which should be tomorrow)being waiting for nothing
07/10/14
Parcel took much longer this time. Think it may be due to poor postal service once the parcel arrives in Rhodes
07/10/14
Have used your service a number of times now, always very good! Will be using you in the future!
07/10/14
Excellent service. Five stars!
07/10/14
First time I've used the services of ParcelMonkey and very impressed. I'll definitely be using again in the near future!!
07/10/14
Fair service on fair price. Many Thanks
07/10/14
Parcel not been delivered, parcel has not been delivered and i been more than a week. tracking was not also sucessful.
07/10/14
no comment
06/10/14
great again
06/10/14
Excellent again
06/10/14
no comment
06/10/14
The service is rubbish. Order placed 26th Sept. Collection due 29th. Waited in 2 days. Finally collected 1st Oct. Still not arrived.
06/10/14
Picked up and delivered as promised, thank you again for a good service.
06/10/14
Great service. Easy to track and excellent price
06/10/14
I have a parcel missing - no tracking info - PM3128260 - YORBA LINDA USA -PLEASE HELP!!!!
06/10/14
no comment
06/10/14
Always straightforward and good prices.
06/10/14
Excellent price and easy to organise.
06/10/14
Very good fast efficient service, thank you
06/10/14
no comment
06/10/14
no comment
06/10/14
no comment
06/10/14
the item was broken in transit, please contact me [email protected]
06/10/14
Very good service . very happy
06/10/14
good service
06/10/14
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