We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,228 reviews.
Easy and picked up when arranged hasn't arrived at destination yet but I'm confident
26/11/14
Excellent Service. My big box was delivered straight to my address in nigeria. Without damage! It only took them 3days to deliver. I love!!
26/11/14
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
The parcel as sent to the wrong depot which caused it to be delayed in delivery.
26/11/14
The box was marked and taped as Fragile. The monitor was broken on delivery and I have been refused a refund on its return. Item worth £28
26/11/14
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
Really good service, very reliable will recommend
26/11/14
No comment left by this customer.
26/11/14
Never used a service like this before. All worked flawlessly, package delivered on time, great price. Good work!
26/11/14
Fast, efficient and cost-effective.
26/11/14
Fantastic and easy way to get a quote with great rates as well as branded couriers. Exceptional. Very Happy.
26/11/14
Very competitive price, excellent service.
26/11/14
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
always a day late for collection - horrific next day service (DX Freight)
26/11/14
TrackPak are absolutely rubbish. Please do not use them. We use couriers al the time. They are the worst.
26/11/14
Fantastic service. Parcel picked up when stated, delivered to UAE within 4 days from pick up. brilliant. Thank you for fantastic service.
26/11/14
Thank you for your order and it's great to see you are so pleased with our new Asendia service :-)
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
Excellent service, only took 22hours for delivery 600miles away! Superb price and service!!
26/11/14
No comment left by this customer.
26/11/14
You have no method of dealing with urgent enquiries. My collection still hasn't happened. No accountability - I assume this is a DM tweet
26/11/14
I was not notified by email or phone as to when my parcel would arrive.Otherwise OK
26/11/14
The tracking wasn't working and would have been great to know a rough time or when close by
26/11/14
No comment left by this customer.
26/11/14
Brilliant as always! 3rd Time I have used this service - will be back again soon! - Thanks x
26/11/14
fast reliable service will definitely use again
26/11/14
I'm really happy with parcelmonkey, because I always can find the cheapest and safest courier. Thank You very much guys!
26/11/14
No comment left by this customer.
26/11/14
My daughter recommended you and you were great. Best price and courier came on time and parcel was delivered on time. Will use you again.
26/11/14
The package was delivered to the wrong address. Courier knows this and still hasn't delivered
26/11/14
Parcel was picked up at 11am so i didn't have to wait home all day.Online tracking would make the service better.
26/11/14
The parcel was collected and delivered without any problem, will definately use again and recommend to friends/colleagues
26/11/14
Brilliant! Cheapest rate to send a parcel to France & it got there in 3 days! Will use again!
26/11/14
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