We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,758 reviews.
No comment left by this customer.
22/11/14
No comment left by this customer.
21/11/14
Another fab delivery. Swift collection and delivered safely and on time
21/11/14
You did great!
21/11/14
thank you for a good service
21/11/14
No comment left by this customer.
21/11/14
Very efficient
21/11/14
Collected and delivered, job done. Could have emailed tracking info but OK
21/11/14
no problems what so ever, transaction went smoothly and both seller and buyer happy with the service A++
21/11/14
No comment left by this customer.
21/11/14
Reason given for non collection,parcel not ready when it was,time given as 17.40,too late I imagine,11 days later and no contact from you
21/11/14
Our Response: Dear Customer, i can confirm that your order is being investigated, a customer services agent will be in touch shortly
No comment left by this customer.
21/11/14
No comment left by this customer.
21/11/14
No comment left by this customer.
21/11/14
Fragile parcel to France arrived in good time and in great condition, very pleased
21/11/14
Excellent service once again recommended
21/11/14
No comment left by this customer.
21/11/14
Excellent service. Did exactly what was requested. Easy efficient website.
21/11/14
a job well done 100%. keep up the good work
21/11/14
nO PROBLEMS! tHANKS
21/11/14
Very impressed, parcels delivered within a week, all the way to Australia, thankyou.
21/11/14
Parcel pick up was a day late, lucky that someone was in.. otherwise fine
21/11/14
Parcel didn't arrive on time
21/11/14
Our Response: Dear Customer as you did order a premium product, an agent will be in touch shortly up the next steps
My parcel was not collected on the day specified or the day after, in spite of being promised on the second day.
21/11/14
Our Response: Hello I am very sorry to hear this, I do understand your frustration as we are often blamed for the errors of the courier agents. We are not a courier company, we are a reseller and price comparison site that simply help to get the best prices based on a parcels dimensions, weight, and address. The couriers are in control of a shipment as soon as the order has been completed but of course we do try to support any of our customers should an error occur.
Good service thank you
21/11/14
No comment left by this customer.
21/11/14
No comment left by this customer.
21/11/14
Fast prompt service well organised will use again
21/11/14
Fast, efficient, cheap. Thank you for the excellent service. :o)
21/11/14
No comment left by this customer.
21/11/14
No comment left by this customer.
21/11/14
The courier was friendly, polite and very helpful
21/11/14
I was very pleased with the service. the parcel has been delivered, and I was able to track it all the way.
21/11/14
No comment left by this customer.
21/11/14
No comment left by this customer.
21/11/14
No comment left by this customer.
21/11/14
No comment left by this customer.
21/11/14
No comment left by this customer.
21/11/14
parcel was soaking wet when arrived at destination hence almost everything in the parcel was destroyed
21/11/14
Our Response: Dear Customer I do apologise that your consignment is damaged, an agent will be contacting you shortly to start an investigation
No comment left by this customer.
21/11/14
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