We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,758 reviews.
No comment left by this customer.
20/11/14
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20/11/14
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20/11/14
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20/11/14
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20/11/14
All goog
20/11/14
I could not have asked for better service,cheap and cheerful Many thanks Vivien Hesketh
20/11/14
Stress free and effortless as usual. Thank you.
20/11/14
i'm waiting my delivery since a week and i'm really disappointed
20/11/14
Our Response: Dear Customer, thanks for your query, your order is now under investigation. I have opened a thread so i can update you upon our investigation.
No comment left by this customer.
20/11/14
trouble free agian great service cant ask for any better
20/11/14
still not arived yet
20/11/14
Our Response: Dear Customer, thanks for your query, your order is now under investigation. I have opened a thread so i can update you upon our investigation.
very good will use again
20/11/14
excellent service yet again
20/11/14
fairly easy website to navigate, smooth collection overll good service
20/11/14
Great service - will use you again. Thanks.
20/11/14
No comment left by this customer.
20/11/14
always competitive price and collected at right time. as yet waiting to see when it will be delivered but do not anticipate any problems
20/11/14
We were very impressed with the speed everything was arranged and the parcel picked up, we will definitely use again
20/11/14
No comment left by this customer.
20/11/14
No comment left by this customer.
20/11/14
Great service, great prices, what more could you ask.
20/11/14
such a bad experience with Courier!! I bought next day guaranteed , I waited all day, no one comes
20/11/14
Our Response: Hello I am very sorry to hear this, I do understand your frustration as we are often blamed for the errors of the courier agents. We are not a courier company, we are a reseller and price comparison site that simply help to get the best prices based on a parcels dimensions, weight, and address. The couriers are in control of a shipment as soon as the order has been completed but of course we do try to support any of our customers should an error occur. At this moment we are currently investigating your order, i have opened a thread for you so i update you directly upon the outcome.
No comment left by this customer.
20/11/14
tracking information from delivery courier was not accurate
20/11/14
Superfast service. Very pleased. Will use it again.
20/11/14
Information on goods which may require inspection and incur charges in delivery country, e.g. Australia
20/11/14
No comment left by this customer.
20/11/14
very quick and safe. I will recommend it to my friend.
20/11/14
Really pleased with service, very good price and arrived on time.
20/11/14
No comment left by this customer.
20/11/14
your driver is always very friendly, helpful and proffessional.
20/11/14
very pleased with service simple to arrange and good value, wpuld have appreciated an idea of pick up time
20/11/14
nothing to add really, good cheap efficient service.
20/11/14
Very good value .Parcel delivered in Australia on time as promised.
20/11/14
No comment left by this customer.
20/11/14
needed to speak to someone about timings of collection and was unable to do this
20/11/14
Our Response: Thanks for your feedback, i have raised a thread for your so we can converse further upon the carriers collection times.
Not one issue with the service especially after being told by the Post Office that the parcel could not be sent. Wonderful service.
20/11/14
No comment left by this customer.
20/11/14
No comment left by this customer.
20/11/14
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