We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,742 reviews.
on time and as promised
06/01/15
Excellent price and fast collection , will definitely use again, Thanks Helena .
06/01/15
No comment left by this customer.
06/01/15
No comment left by this customer.
06/01/15
absolutely diabolical still awaing my delivery
06/01/15
It would be good to allow shorter time slots - 4 hours, rather than 8 hours.
06/01/15
They did the research for me. Nice.
06/01/15
I paid ofr Parcelforce 24 expresss - It was collected on 30th Dec but not delivered until 3rd Jan
06/01/15
No comment left by this customer.
06/01/15
Recent experience using Yodel was dreadful, collected 1 week late. Your customer service was between non-existant & useless.
06/01/15
No comment left by this customer.
06/01/15
Very good and cheap and more range than other comparrison sites
06/01/15
Excellent service would certainly use again!!
06/01/15
No comment left by this customer.
06/01/15
parcel arrived in less than a week around new year time and with no damage via parcelforce. will use parcel monkey again!
05/01/15
Usual top quality service.
05/01/15
Excellent!!! Well priced, fantastic service. Used a few times now and all faultless. Highly recommend!
05/01/15
Simple and excellent from start to finish
05/01/15
It would be useful if you could give us a clue about pick-up times, just 'morning' or 'afternoon' would be very helpful
05/01/15
courier didn't come to pick up parcel and there is no contact number to call
05/01/15
Sorry to hear about City Link.Ended up using Parcelforce24.Customer was not at all happy with their service.
05/01/15
No comment left by this customer.
05/01/15
Good service but I would have liked a pickup time
05/01/15
great- just a shame I could not drop it off instead of waiting for collection! 5***
05/01/15
No tracking details for an item from a week ago....not good enough. Will return to another courier.
05/01/15
nothing to add really the service was excellent
05/01/15
Very good service, would use again.
05/01/15
Perfect for my needs
05/01/15
Excellant service shall definitely use again many thanks
05/01/15
No comment left by this customer.
05/01/15
The delivery is done in 7 days between New year`s day. Many thanks to all staff
05/01/15
No comment left by this customer.
05/01/15
No comment left by this customer.
05/01/15
No comment left by this customer.
05/01/15
As always an easy and efficient company to deal with. Thank you
05/01/15
No comment left by this customer.
05/01/15
Speed of delivery incredible.However received parcel, the contents,an Antique Picture Frame very badly damaged. Very disappointed
05/01/15
No comment left by this customer.
05/01/15
Will certainly use again, competative, reliable and simple. Thank you!
05/01/15
Prompt quick service. Item arrived undamaged
05/01/15
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