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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,742 reviews.
No comment left by this customer.
31/12/14
5-7 day delivery purchased, it's almost three weeks now - parcel still hasn't arrived.
31/12/14
No comment left by this customer.
31/12/14
No communication whatsoever I don't even know if the parcel has been collected yet ???
30/12/14
No comment left by this customer.
30/12/14
No comment left by this customer.
30/12/14
No comment left by this customer.
30/12/14
Very impressed with service.First time we have used parcel monkey highly recommended!!
30/12/14
great this parcel monkey is cheap and very reliable, more than happy to made my order, looking forward to make the next one!
30/12/14
No comment left by this customer.
30/12/14
please contact me
30/12/14
This parcel has still not been collected. I tried to access your facility to rearrange a collection, and was unable to. Please collect .
30/12/14
did not collect on date had to book elsewhere demand full refund
30/12/14
No comment left by this customer.
30/12/14
I paid for overnight delivery and the parcel was not delivered for three days.
30/12/14
Amazing, wonderful, exciting, will use again.
30/12/14
Parcelforce was extremely unhelpful when I tried to re-arrange the pick up address! There was no help available when needed.
30/12/14
I've just driven 90 miles to collect my own parcel back from Courier. Perhaps I can have your cut as a credit?
30/12/14
The item was shipped using the Express48 service. However, the parcel took in excess of 3 days to be delivered.
30/12/14
No comment left by this customer.
30/12/14
No comment left by this customer.
30/12/14
Yodel didn't pick up the parcel. I re-scheduled but they came one day earlier, unexpectedly. Might not have been home.
30/12/14
Good, quick service from Parcel Monkey. Although parcel not yet delivered to Aus (posted 3 weeks ago) but guess difficult over xmas period.
30/12/14
Delivery (to new Zealand) was much slower than billed. Took over 2 weeks rather than 5-7 days.
30/12/14
Item has still not been delivered, no tracking information provided.
30/12/14
A very good service France. I will use again.
30/12/14
had no problems at all great service
30/12/14
The parcel has still.not been collected !!! Can you arrange asap as you have been paid. Please mail back with collection update.
30/12/14
You haven't collected the parcel
30/12/14
perfect
30/12/14
Good price, fast pick up and delivery
30/12/14
Courier WENT BUST AND YOU STOLE MY MONEY ANYWAY
30/12/14
We Always use Parcel Monkey. It is far superior to Royal Mail, cheaper, much faster and door to door service. We won't use anyone else.
30/12/14
happy with your service will keep using you
30/12/14
Excellent service. Time saving and efficient :)
30/12/14
No comment left by this customer.
30/12/14
i will not be using this company again, as my goods didnt get delivered and are now sitting in a depot. ridiculous service!!!!
30/12/14
you need to supply a customer service contact number for all the mistakes your company make as third party agents
30/12/14
Site very easy to use. Parcel collected and delivered efficiently
30/12/14
No comment left by this customer.
30/12/14
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